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November 2023 by Sarah Holt
Very friendly and helpful in helping me get approved for a car very fast. My salesperson Rigo was very attentive going way above and beyond my expectations to get me in a car that I desperately needed as my other vehicle had a blown motor. Also to Deanna from the service department for reaching out to me and giving me additional details on the service of my car. Overall my first time experience of buying a car on my own without any sort of financial help or co-signer was simply incredible. Couldn’t ask for better at all. Want to say thank you to everyone I spoke to at Forest City Honda on November 10-11 including Rigo, Keith, and the other staff members for such wonderful help.
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November 2023 by Celeste Morvay
Appointment on time…. Lovely welcome, fast service. Answered all my questions…. And told I could call if I remembered more. Feel like I am getting exceptional service… car drives perfectly.
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September 2023 by Barbara P.
I showed them the ad I had that said $1 down. They refused to honor it. They said $90 down. I showed them to where it had been checked good credit bad credit not a problem. I was denied because of my credit . I will never ever recommend this place. They absolutely did not work hard enough to try to put me in a vehicle. Apparently they don't care about business. All I got at the end was a sorry. No they're not. If they were, they would have absolutely tried harder to put me in a vehicle and not lost a customer . They don't care
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September 2023 by Kimberly J.
If I could give a zero, I most definitely would. Forest City Honda is very inconsiderate of the time people set aside to come into their facility. Having to drive an hour just to be misinformed and mishandled all because they are wanting to get as many bodies in their establishment to assist with their promotional offer. I wasted two hours, when I was completely transparent over the phone regarding my request. They kept giving me the run around. Just so unprofessional and I would never recommend them to anyone. I don't see how they're still in business with this kind of foolishness.
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September 2023 by Candace Green
I spoke with Alyson who helped me get in to the dealership. I about backed out of going but she was amazing at her job and made sure I went then even checked back in to see how it went. Demetrius Smith was amazing because trust me he had to work some magic but he hooked me up with a brand new car. Everyone that worked there was so friendly. I will definitely be sending people that way.
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August 2023 by Larry B.
I love Honda cars, but they are expensive and the local dealership service dept. needs to be improved. Stayed on the phone over 6 min. for someone to answer a question and still didn't get anyone to answer. And this was over a period of 3 days. Called the dealership in morganton, same thing, but at least they waned me to leave a call back number. So frustrating.
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August 2023 by Carla Jackson
Liz was amazing. She was very patient and gave me all the info I needed. She answered all questions with confidence. Please go see her if looking for a car. They help all.
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August 2023 by Gabrielle Dobbins
I gave 5 stars because I walked in with a budget and needed something reliable. Isaiah made that happen! Thankful that I chose to go through Forest City Honda. They treated me like family as soon as I walked in!
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August 2023 by Josh Mann
Isaiah us highly recommended by us. Made a miracle happen for me and my wife ? Now we have a brand new car and I can't be more satisfied. Thank you Forest City Honda.
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July 2023 by Kevin L
I have purchased quite a few vehicles from this Dealership over the last 30+ years, but not again until something changes drastically.Pricing was not compatible with other offers I received, so I asked salesperson why. He explained the dealership was going through a transition and limited as to how much they could pay for used vehicles???? I asked salesperson to talk to the General Manager and let me know how long this 'transition" was going to be in effect. After hearing nothing for a week, I reached out again. Salesperson assured me he had not forgotten me, but another week later I still had heard nothing.I left a voice mail for the General Manager, and never received a call back from him and still haven't as of writing this several weeks later.In reading reviews, I noticed the Owner frequently replies asking customers to reach out to Sales Manager to resolve issues. I tried to reach him several times and left a voice mail. He has never called me back.I later texted and called salesperson again, but he did not reply on his mobile number to me. I called Dealership a few day later and asked for salesperson and receptionist asked for my name. Salesperson never came to phone, but Sales Manager did answer and gave me some answers as to why they lost my business that did not match what I was told by the salesperson.I have never had a job in which I could fail to call back a customer and still have a job afterward. To the Owner, you might want to take a look into what is going on with your Forest City location. I invite you as owner to reach out to me if you wish to ask me anything to help get this Dealership back to the high level of service that it USED to provide!
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July 2023 by Lashanda Knuckles
Very Pleasant Experience. Went in and within 30 minutes I was approved. Elizabeth was very dope and had some very fun and interesting conversations while we finished up. Happy customer!!!!
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June 2023 by Bobby Pioch
We recently purchased a 2023 Honda CR-V EX from Forest City Honda, and couldn't be happier with our purchase. This vehicle works better for my family and I can have peace of mind with the 5-year warranty! A pleasure to do business with!
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June 2023 by Betsey Harris
Elizabeth was fantastic !! She is an awesome saleswoman ! The manager Neef was very professional and polite. Ask for her if you are going to Forest City Honda. Thank you to the service manager Chris for quickly resolving a question !
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June 2023 by Justin Mcswain
Great place to purchase a car. Isaiah Akbar the dealer I was working with was very welcoming. Treated me like family, I would definitely recommend getting a car with Isaiah.
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June 2023 by Eddie Butler
My service was to purchase 4 new Michelin tires. The appointment was easy to schedule with Wendy, and Wes ordered the tires. Chris was the technician that did the alignment and installation. These people work very well as a team, to get the job done. I have been a customer of Forest City Honda for over 15 years now, and the staff is the reason why. I travel 40 miles to get to Forest City Honda, and every mile is worth it.
