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January 2024 by Joseph Burton
Brooks was great stayed late to help us and even topped up the truck for us. I'm super happy with the service we received. We felt welcomed and like they genuinely wanted to help us not just make a sale.
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January 2024 by Alexis Barber
Matt helped make the dreaded experience of buying a car so pleasant!! He made sure to answer all of my annoying questions and went above and beyond to explain everything to this clueless girl! Yall better go see him! Don’t walk…. RUN down to see Matt ?♀️??
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January 2024 by Bettie Hendren
Great experience working with Brooks Beam. He was very helpful thru the entire process of purchasing my car. Thomas was great helping me with the financing and looking out for my interest. Roy Mullins was very nice during this process as well. Thanks to all for a great experience!!
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January 2024 by s d
Curtis, Hannah and et al were very helpful during the process. Took time to ensure the vehicle was to our liking which included even the very minor stuff pointed out. Their approach was very professional but also very friendly. Both even took the time to learn words from our primary language, shared personal stories and we all enjoyed a laugh or two. Affable people who come across as not only kind but also rather honest people for this industry. My only complaint was the process itself (too long) but this cannot be put on them as there IS a lot to go through. I would definitely recommend this be your next dealer and especially Curtis as your 'guide'. You ll soon feel quite comfortable there and the ease of mind knowing you will walk away with a very fair deal is simply priceless!
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January 2024 by Pamalethia Miller
It was great. Call for an appointment. They told me to come on in. They took me in and I was out in no time. I love it. No problems with my car at all. Thanks Tim. You're the best!!!!. I love my Friendship Chrysler/ jeep place in Forest City. The team has always been good to me there.
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December 2023 by Glenn Coyne
My new to me 2011 Chrysler 200 S convertible had an outstanding safety recall. The folks in the Service Department ordered the part and called when it came in. Scheduling was a breeze and now my car is compliant. Many thanks to Friendship Chrysler Dodge Jeep Ram!
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November 2023 by Mark Patton
Brooks was very patient to my many specific questions and open-minded to ones he didn't have a answer to and that is saying a lot in this day and time. I was also impress with the competitive price plus the surprising and great added bonus of warranty included on my vehicle. This dealership doesn't run on commission and you can tell the people there are humble and enjoy making their customers feel happy out the door. Funny, maybe there is a reason this dealership is called Friendship?
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November 2023 by Joseph Magnanti
My wife and I had a great experience at Friendship. We were especially well taken of by sales product specialist Greg Huntley. He was professional, courteous, and answered all our questions. He made us feel comfortable and his customer centric ethic was great. Great experience….I highly recommend..:
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November 2023 by Emma Donham
This dealership is exceptional. Nate in particular was amazing. We bought a car today. During the entire purchase, Nate explained everything in great detail. He made sure we knew what we were signing and helped us with every step. He made himself available via text and call and got back to us right away. The communication was excellent. He was very friendly and answered every single question we could think of. He was extremely respectful and an overall joy to do business with. The car is in amazing shape. It is very very clean. They detailed and filled it with fuel before releasing it to us. The others on the team were also great. I highly recommend this dealership to anyone and everyone.Update: The tread on the tires of the car we were sold are ridiculously low. Now, we have to replace the tires when he haven’t even driven this vehicle for a month. After mentioning it to our salesman, he glazes over it and never addresses it. We should’ve checked the tread before purchasing the car but didn’t. It’s disappointing it was sold to us with such poor tires on it. They wouldn’t even pass an inspection in the state they are in. Check your tires!!!!!!
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October 2023 by Paul Cathcart
Took my 2022 Ram 1500 for a recall update on the radio, had a great experience and interaction with service manager and service associate checking us in, staff was very friendly and made us feel welcome. They took care of the update and we were on our way.
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October 2023 by Chrystal Whiteside
Jack was an amazing help to my entire car buying experience. He answered any questions we had. He was patient caring and very understanding. He knew exactly what he was doing and didn't hesitate to help with any issues we had. All in all a very wholesome guy with one goal and that was making sure we were happy. 10 out of 10!!!!
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October 2023 by Ricky E.
If you value honesty and transparency when purchasing a vehicle this is not the place for you. They will look you in the eyes and lie to you. I was told my vehicle had 1 previous owner, when in fact it had 2. There was no verbal disclosure that the vehicle had been involved in an accident with minor to moderate damage in May 2022 and also had minor damage in January 2022. The only way I became aware of these issues was because after my purchase I noticed a problem with the paint on the roof. When I called the dealership I was referred to Chrysler. When Chrysler looked at the car they called and told me the vehicle had been previously wrecked and gave me a $1700 quote for repair. When I called the dealership with this news I was told the information about the vehicle being damaged previously was in the Carfax. Buyer beware!
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September 2023 by Roger Goff II
I had a fantastic experience at this dealership when I went to check out a 2021 Ram 1500 with 15,000 miles on it. The truck was almost exactly what I was looking for, with one small issue - the tires had seen better days due to the previous owner's encounters with curbs.But here's where this dealership truly shines - they not only negotiated the price with me to a point where I felt comfortable, but they also went the extra mile and replaced the worn-out tires with a brand-new set on the back rims. That level of customer service and commitment to satisfaction is truly commendable.I must also give a special shoutout to Casey, who was exceptionally nice and incredibly open in addressing all the questions I had. His professionalism and willingness to assist were evident throughout the process. I'm eagerly looking forward to working with him again in the future, and I trust this dealership to look out for the perfect vehicle my wife is searching for.Highly recommend this place for their great selection, outstanding service, and genuine care for their customers' needs!
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September 2023 by Shay Clark
This service department is wonderful. We broke down on a Sunday. The emergency number got back to me right away. Will in the service department went above and beyond and was very helpful in my stressful situation. The cost to fix my truck was reasonable and done very quick. I would highly recommend this dealership for service and for buying. Everyone was super helpful and friendly. I couldn't of asked for a better place to break down. Thank you Will for everything you did.
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September 2023 by Chad Peake
Everyone at friendship was extremely helpful and professional. I also had a great experience with Casey Britt their salesman. Will recommend them to our friends.
