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October 2023 by Rolf Pherigo
If I could give 6 Stars I would. There are few things more upsetting than sitting on the side of the road.... away from friends and family to come help.... not knowing what's wrong, needing a tow and a fix and to get back on the road. Steve and his team at Hightech Automotive were absolutely SUPER. They recommend a tow service, got me to the shop, gave me a diagnosis, ordered the alternator and got me back on the road in about 4 hours. They even took me to the local lunch spot and Starbucks. I HIGHLY recommend Hightech for their helpfulness, their friendly attitude, for the their fair pricing and for a quick fix. Thank YOU!!! ?
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October 2023 by Shaun “Madness” Manus
What a great experience. Super smooth. I gave a ring about getting an emissions test for my 2 cars. They said it'd be best to schedule an appointment, and it should take about 40 minutes, so I did. We arrived and they were ready for us. I remembered bith the cars needed an oil change. They also offer that service. We arrived at 2. My wife left in 45 minutes, and I left in just under an hour. It was quite amazing as I didn't expect 2 emissions, and 2 oil changes would be done so quickly.Everyone was super delightful to interact with. Very professional and courteous! It was also nice to have a picnic table to sit outside because the weather was nice. Also, quite the magazine collection to go through. Can't recommend enough
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October 2023 by Anita McCrimmon
Went in for a vehicle safety inspection. I live around the corner from the shop.Greeted with a smile by young lady at the front desk.Service was done in about twenty (20) minutes.She came to the wait area to tell me my car was ready instead of just calling my name from behind the desk. Again, with a nice smile.I was very pleased by the experience and will visit again for other services.Service: Vehicle safety inspection
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October 2023 by Sara Hartman
When a warning light came on in my hybrid vehicle, I didn't feel comfortable driving it all the way to the dealership. I took it to Hightech, and they diagnosed the issue and had it fixed very quickly. The staff kept me up to date and was transparent about parts and pricing. I am very pleased with the whole experience.
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September 2023 by Terri Oscarson
I am Extremely pleased with all aspects of my experience with Hightech Automotive LLC in Forest city. On 3 different vehicles they did a Great job and I have no complaints whatsoever. I highly recommend them to anyone that I have the opportunity to do so.
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September 2023 by Sherri Seay
This is my second time having work done on my car and both times I have been very pleased. Excellent customer service and quality work. Very trustworthy mechanics.Services: Steering & suspension repair
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September 2023 by Clarence Holt
First time they found nothing wrong with my truck. They could have told me anything and charged me for it, but they didn't. Later, when the problem got worse, I took it back.the mechanic diagnosed the problem quickly, ordered the sensor and had my truck ready to go in just a few days. They are all friendly, honest, and reliable folks. They are also professionals who do good work. I highly recommend.Service: Electrical repair
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August 2023 by Heather Ay
If i could give Zero stars, I would. I came in from out of town and needed a simple diagnostic done. They charged me $107 for an hour, just to tell me I needed an alignment (which I already knew since I just had my rack replaced, but had 2 lights on my dash and wanted to make sure it was just an alignment that I needed and that it wasn't something entirely different going on since I heard a clunk sound 3 days prior) which turned out to be just the inner fenderwell plastic catching my tire so we cut some of it off.They proceeded to try and tell me that I needed an alignment but wouldn't do it because my lower control arms 'were bad', that I had to replace both upper & lower before they would even do an alignment, that my front brake pads "were practically nothing" after mentioning I had new front rotors recently done by someone (which I had Gerald's do about 2 months ago), and they also tried telling me my steering angle sensor 'was bad' but yet the scanner was reading it just fine because it was reading -10 off from center?They quoted me $1900+ for repairs which is absurd so I declined the work and had my boyfriend fix my car.After he took my front wheels and pads off, come to find out I still had about 20-30k miles or more life left on the pads that they said were "almost nothing". He knows a guy who is a respectable "old school" style mechanic who now has his own shop and the guy did an alignment for me for $25. Now my steering wheel is straight again and my dash lights corrected themselves after about 20 or so minutes of driving the car...and he also did not mention anything about my control arm(s); which he would have if something would have looked off or been wrong.These guys at High-tech just seem scammy. I guess they saw a woman who was from out of state and decided to try and con me out of money. Even if I didn't know anyone, I still would've Never spent what they were trying to charge me. Also- Gerald's tires & brakes would've charged me $40-60 for a diagnostic fee... they definitely are a rip off.
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August 2023 by Guerrilla Motorsports
Had an AC issue on my truck while passing through town. Without an appointment, Steve was able to squeeze me in same day. $300 later for 2 new pressure fittings, a harness replacement, and a system evac and recharge.Quick repair, well priced, good communication, and honest work.10/10Services: Electrical repair
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July 2023 by gary fouts
Service was great fast and done right. They fitted me in with no appointment and got me out in 30 minutes. Couldn't ask for anything better. Staff friendly, knowledgeable and billing was priced right.Services: General repairs & maintenance
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July 2023 by Diane Coti
I had a good experience with hi tech auto. They replaced my air compressor and when the bracket broke, they quickly ordered a new bracket and installed it very professionally. I would recommend this company for anyone that needs work on their car.
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July 2023 by * Kulikolv
Front desk gentleman was knowledgeable about what was going on with the vehicle, which is rare at auto shops. He was honest about what actually needed to be done and what could slide for a little while longer. Great service and good price. Their waiting room was nice too.Service: Tires
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June 2023 by Stacia Page
They did an amazing job. So beyond happy. Buying a transmission is never a truly fun experience. And I’ve already bought one with the Hyundai dealership. The dealership gave me no warranty and needed to be replaced within a year after spending 5000. I looked up high tech and they checked it out. And replaced it and gave me a warranty. The whole process with high tech was good. They updated me. They stayed within estimate. They did a good job. The customer service was outstanding.Services: Transmission
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June 2023 by Rachel Cable
I called them, 15 mins before closing, on a Thursday afternoon, in a panic and they told me to bring my car over and they would look at it for me! The guy (I forgot his name ??♀️) hooked my car up and told me to leave it and he would have his techs work on it the next day. They not only fixed what 4 other mechanics couldn't, but also replaced a bunch of other things for a great deal! They are straight forward and I HIGHLY RECOMMEND!!!!!!!
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June 2023 by Robbin waters
It was great. I highly commend this place of business…. everyone is so friendly and did a great job fixing my problem on my truck.. I will use them all the time from here on!Service: Tires
