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December 2023 by Jeffrey T
Main branch is doing something with ny account but branch in Forest City doesn't know what.I don't have online or phone access anymore
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October 2023 by sue holt
Great personnel with the Spindale NC branch.
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September 2022 by Plant Helmet
The employees within the actual bank have been nothing but polite to me; you really couldn't ask for anything more there. The bank itself is a disgrace and I would NOT recommend anyone to bank with them. I have had several problems over the last 4 or so years I have banked with them, including my account being overdrafted because of an error regarding a check I had cashed on their end. As of late, getting into my bank account has been a hassle. When I try to login within the website or even the phone app, it supposedly sends my phone number a verification code that I never receive. I have to go to an actual Woodforest bank (or call, I guess) to simply see how much money I have.Simply put, this bank wreaks. The only way I would ever recommend anyone ever bank here is if you are a Wal-Mart employee, as they have benefits for them.
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March 2022 by Julieanna W
Love Woodforest. I left my debit card at home in a different city and Ryan was so nice the entire time. Both of the other tellers were also really professional and going out of their way for the other people as well. There’s just something so refreshing about genuinely happy/nice people. I look forward to doing business with them in the future.
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March 2022 by Dylan Epping
I have used Woodforest since 2018 and had no problems at first. Recently I deposited a check into my account. I went to check how much money I had and noticed I was near -$200. It shouldnt show any transaction history for a compromised card, and it doesn't even show that I deposited the check into my account. Woodforest is unwilling to help. DO NOT USE THIS BANK.
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September 2021 by john Howe
great bank,, not e-nuff tellers,,,and they never answer the g-d phone !!!!!!
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July 2021 by Bill Hamrick
Good at getting your money back if something takes it out of your account without your knowledge but they need more tellers!!!!!
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July 2020 by Adam Edwards
Great bank with easy access and friendly employees. Will recommend!
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June 2020 by Randy Garrett
My favorite bank I have ever done business with. Easy to find no matter where you are . Great people recommend you all the time .
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June 2020 by Zalera Arkane
This place always has really nice people, but every single check I've ever deposited has been put on 7-10 day hold and it's really starting to get on my nerves.
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March 2020 by Denise Neel
Customer service is excellent ?
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November 2019 by Becky Ayers
They never answer there phones
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October 2019 by Daisy Hope
There a good bank the only thing i would say is they need to answer there phones i know they get busy but still it would help.
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May 2019 by James Brabb
I really like the people and the company
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August 2018 by Tracie Rhodes
I love banking at Woodforest. The employees are all super helpful and know me and my family when we go in. One of the best decisions I ever made to switch from my previous bank to Woodforest