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March 2024 by Lavita Rocha
I've taken my vehicle to the BMW dealership several times to have my tires balanced. I've had to return there for the same problem. However Firestone corrects the problem with one visit. They're experts in dealing with tires.
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March 2024 by Rachel
Randall and Jon were amazing! The picture perfect example of good customer service. They were patient and explained things clearly and well. As I sat waiting for my service to be completed I watched customer, after customer come in and be met with the same professionalism. Working on Fort Liberty often times it is spouses coming in and they were so nice and understanding with each one. It is nice to see such great customer service. And Jon, I know he was training, but whatever store gets him is going to be very lucky.
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March 2024 by Rudy Spurlin Jr
Great service
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February 2024 by Manna Together
Phenomenal customer service by all the members at Butner Rd.
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February 2024 by Roll out
The engine light came on and I had this shop on post check it out. $127.00 dollars later, I was told to take my car to real auto shop cause they can't fix it. What a rip off!!
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February 2024 by Ashley Conte
I am so thankful I got a flat tire .5 miles away from this Firestone. I was able to drive to the parking lot and walked in on a Friday at 4 pm. They were able to get me in, determine the tire wasn’t reparable, get a new one on by 5pm. The inside waiting area and restroom were super clean. Staff was friendly and helpful. Will definitely be back for future maintenance needs.
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February 2024 by Skyler May
They are so helpful!!! I needed a last-minute oil change before a trip, and with their busy schedule, Timothy and Lawrence helped me out. I got my car checked in an hour. It's absolutely perfect. Great people and customer sservice.
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February 2024 by Dayna
Fantastic experience
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February 2024 by Haley Leviner
Came in prior to my appointment and Timothy made sure that my car was completed in a timely manner. Service was impeccable, I will be back.
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February 2024 by Mark Arbuckle (Wardrake117)
Was able to get my tire replaced and tires rotated, as I had a screw in the tire; no appointment needed staff was kind and patient. Walked over to the North PX for lunch and came back and it was done.
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February 2024 by Darla Masters
Very busy but front desk incredibly kind through a d helpful! Auto specialists are Awesome here.
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February 2024 by John “Nick” Scott
Great service! Quick and get the job done right!
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February 2024 by bolt action
Great customer service
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February 2024 by gerald zachary
I've purchased from this Auto Care center many times. The techs are courteous and very knowledgeable. The have an excellent selection of tires.
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February 2024 by Robert Taylor
Fast service and very helpful
