-
April 2024 by Matthew Cartwright
Always helpful!
-
March 2024 by Karen Harrison
I cannot say enough nice things about this store. I had a great experience with two employees, Jeff and Toby, this past weekend. They were both very polite, knowledgeable, and went above and beyond to help me when I was stranded at home. I am now officially a customer for life! Thanks y'all!
-
February 2024 by John & Deborah Gibson
Advance Auto Parts in Franklin, NC, consistently offers helpful and friendly service. While they may not be the cheapest option in town, their commitment to quality parts makes them a reliable choice. I would certainly recommend them for auto needs.
-
February 2024 by Janet Bushart
They were friendly, polite and helpful
-
December 2023 by Barbara Woodall
Nice helpful staff. Probably the best prices
-
August 2023 by Ben Gerard
Cindy was patient (which took 2 trips out to the vehicle) and quite helpful in assisting to find the right part. Thanks, and I'll be back next time I need parts.
-
August 2023 by Shamus Nilan
They ordered the wrong stuff. They are making good on it and reordered..ho hum..not thrilled but mistakes happen.
-
June 2023 by Thomas Stormer
Great people super helpful staff thank y'all God bless y'all!
-
May 2023 by Danny Green
Always a place to go for help for any vehicle
-
April 2023 by mi dia
A waste of time to go there they all want to help you and they tell you they ordered parts but then never have them ordered
-
March 2023 by illuziun
I've been coming to this location for 20+ years. Always a helpful, friendly staff. They carry both premium and affordable products and are typically good with recommendations. They usually have what I need in stock, but on the occasion I need to order something, it's typically in store within a day or two.
-
February 2023 by Rayne8689
Was on hold with the Franklin store for over 15 mins on Sun, Called the Bryson store and asked if they sold the part I needed they said yes we have 1 left in stock gave me part number told me it would in delivered Mon at 4pm. Ordered at franklin store called Mon no delivery, called today and again no delivery. Now being told tomorrow at 12pm. I just need an accurate time frame
-
February 2023 by Paul Oliva
Was on hold with the Franklin store for over 15 mins on Sun, Called the Bryson store and asked if they sold the part I needed they said yes we have 1 left in stock gave me part number told me it would in delivered Mon at 4pm. Ordered at franklin store called Mon no delivery, called today and again no delivery. Now being told tomorrow at 12pm. I just need an accurate time frame
-
October 2022 by Joseph Millak
My wife wanted headlight replaced advanced Auto parts said no they don't do that. I find the following online....Why Should You Have Headlight Bulb Replacement Services Performed at Advance Auto Center? When your lights no longer illuminate the road as brightly as they once did, it might be time to visit us so our service staff can replace your headlight bulbs. When one or more of your bulbs burn out, allow us to help.
-
August 2022 by Gary Flynn
Had a two year old battery purchased from Advance Auto in Florida that stopped holding a charge. We are summer visitors to the area and stopped in the Franklin NC store to have it checked. Scott was courteous, knowledgeable, and professional with customer interaction. He identified the battery was bad and replaced it under warranty. Excellent customer service by both Scott and Randy!
