AmeriGas Propane
PropaneHours:
481 Depot St, Franklin NC 28734 Hours
About AmeriGas Propane
AmeriGas Propane offers propane services to the Franklin area, focusing on customer satisfaction through digital tools. Customers can order propane online, pay bills, or sign up for services at their convenience. Many reviews highlight the fast and easy ordering process, with deliveries often made within the same week. However, there are significant concerns regarding customer service. Some customers report long wait times on the phone and difficulty resolving issues, particularly with outsourced support. Additionally, complaints mention unexpected delivery fees and questions about billing practices, especially concerning tank rentals. While the tracking for deliveries is appreciated, the lack of direct communication and responsiveness from customer service is a notable downside. Overall, AmeriGas is recognized for reliable propane delivery but faces challenges in customer support that need addressing.
Most Recent Reviews
March 2024
Your customer service representative was excellent in keeping me a customer. They provided me with a competitive pricing it was not the low but it was far LOWER than the initial price I was quoted. It was far so I was far leaving me a happy customer instead of a very unhappy ex customer
January 2024
Yes, you did provide 5 star service and even a couple days earlier than I expected.
January 2024
Fast and easy ordering of propane delivery. After ordering service, it was delivered within that same week. Timely and efficient service!
More Comments(84)
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