Dollar Tree in Franklin, NC, is known for its wide selection of affordable items, including household essentials, health and beauty products, cleaning supplies, party items, food, and seasonal decor. Shoppers appreciate the low prices, with most items costing just $1.25. However, many customers have expressed concerns about the store's organization and cleanliness. Reviews mention disorganized shelves, items scattered on the floor, and a lack of available stock for certain products. Long lines at the checkout are also a common issue, often due to limited staff. Despite these challenges, there have been positive experiences, such as friendly cashiers who go the extra mile for customers. There are plans for the store to become a super Dollar store in the future, which may improve the shopping experience. Overall, Dollar Tree offers great value, but improvements in organization and customer service could enhance the shopping experience.
This is a nice large dollar tree. And the staff were incredibly kind. So welcoming. And their selection of items was spot on. Its a lot nicer than a lot or Dollar Trees I have visited.
July 2025
This store seems to be so disorganized every time I visit. There is stuff all of the place and in the floor of the isles. Not to mention just real empty most the time. Always a long line with just register opened. I'm sure they need more help but do consider making this store more presentable and clean up the isles.
April 2025
Good little store. Needs some attention but it's cheap and friendly