Dollar Tree in Franklin, NC, is known for its wide selection of affordable items, including household essentials, health and beauty products, cleaning supplies, party items, food, and seasonal decor. Shoppers appreciate the low prices, with most items costing just $1.25. However, many customers have expressed concerns about the store's organization and cleanliness. Reviews mention disorganized shelves, items scattered on the floor, and a lack of available stock for certain products. Long lines at the checkout are also a common issue, often due to limited staff. Despite these challenges, there have been positive experiences, such as friendly cashiers who go the extra mile for customers. There are plans for the store to become a super Dollar store in the future, which may improve the shopping experience. Overall, Dollar Tree offers great value, but improvements in organization and customer service could enhance the shopping experience.
We made a quick stop for vacation supplies. We love Dollar Tree and this one was good.
February 2026
Lots of stuff Don't think anything is a $1 Problem is not knowing what the price of stuff is, they need to either put prices on stuff or make sure the shelves have the prices
Liked that when their was a line they opened up a register. Staff is very kind
October 2025
I love the new management. It’s very clean organized.
