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February 2024 by Jackie G.
worst service I have ever encountered. Forget about any warranty they just ignore that. They make you take pictures to supposedly send to the manufacturer but probably just throw away. After a few weeks they tell me my problem is not their fault even though the couch is falling apart after on a couple months. They are dishonest thieves.
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October 2023 by Michael Pryor
Renee and Pat are so helpful and true professionals. They took their time and gave us space to make our decision. No pressure tactics at all. Our first visit Renee gave us a tour showed us all the options (dinning room table & chairs). No pressure come back when you’re ready. Came back today and Pat walked us through all our questions and we finished and bought a beautiful table and chairs that will last a lifetime. I highly recommend you stop in at Eller & Owens for a no pressure buying experience.
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September 2023 by CHRISTINE PARKER
From the time we submitted a question online and he called to answer it, Pat Brunner was courteous, attentive, and knowledgeable. The facility itself had all of the sample options available and Pat had all the information needed for us to make our decision. Their pricing is competitive. We would definitely recommend Eller & Owens.
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September 2023 by Jane Voss
Pat and his staff were terrific! What a nice selection this store has and terrific prices! I was very impressed. The best store by far I have seen in the area!
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August 2023 by Jeff Norman
We have purchased several items over the years from the fine sales folks at Eller & Owens. Gail, in Franklin,helped us with our recent mattress selection and helped us qualify for a nice discount too! Thanks Gail for your help.
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August 2023 by alyssa birdsell
Super nice, quality service! Pat helped us get our table same day delivered, and 20 minutes before they closed for the day! Awesome experience. And we love the table ?
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August 2023 by Paige Burton
The lift coffee table I purchased fits my needs perfectly. It’s something I’ve been looking for a long time. The coffee table had a great sale price making the hour drive to Eller and Owens worth the trip. Home Decor Specialist, Ms. Robinson, was professional, knowledgeable and courteous.
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July 2023 by Tommy Wilde
We purchased a Simmons Beauty rest Cayman extra Firm mattress on 2/15/23 it finally arrived A month later. 3 months into this new mattress we have gone back to our old one. Thank God they do not haul off old mattress. This was the WORST mattress I ever bought. This is a nice store but need to ask if this is the best they have. I was told to call the manager I tried to call two times out to lunch and off all I can say is was given a large credit so I got the mattress to see how it went after the run around I will NOT go back TOMMY
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July 2023 by Paige Ramey
OMG Rebeka is amazing she out did herself in explaining all of the merch, when I came in looking for new dinning room table for my big family! She really goes above and beyond for this company! The owners should be so proud of their employees!
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July 2023 by Richard Boyles
Rebeka was a really great salesperson- knowledgeable on the products and a no pressure approach to sales! Definitely will shop at this great store again! Lots of selection here, too!
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June 2023 by kenn rice
First time in this store. Amazing variety of selections. Pat, the store manager was great, allowed us to browse with no pressure. He would come by occasionally and ask if we had any questions. Just a great shopping experience. Furniture value was great. Highly recommend. Will return for any future additional home furniture needs.
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June 2023 by Renee Donson
Gail Robinson was a very helpful sales associate. She was very thorough and knowledgeable.
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June 2023 by Rick Mode
We had an awesome experience. And Gail helped us so much in picking out the most perfect setting.
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May 2023 by Cynthia Sherer
Rebecca was knowledgeable and patient as I tried to decide on a mattress. She made a confusing pick of a brand, features, ect of so many to choose from to this is the one that is best for me.
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May 2023 by Linda Henderson
Beautiful Showroom & great sales associate, Rebecca. Wish they had had a little more selection in small recliners. Bought one for my Mom for Mother's Day. Her space is limited. She's happy with the one we selected. ?
