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March 2024 by John Myers
I am building a new home in Cashier's NC, after being a customer for 10 plus years I know i will not be shopping anywhere else. I was in Franklin today so I stopped in the store. Just wanted to let you know that I was very impressed. Quality people and quality product and service. Jody and Holly were great, their ability to communicate and listen and he.p select products for my needs was the bestThanks so much
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February 2024 by Burnzone A.L.
Great selection and helpful staff. Only complaint is that they book several months out to have someone even give an estimate to run the line.
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February 2024 by Andrea Simpkins
Stopped in to inquire about converting to natural gas. Holly was amazing and extremely knowledgable. Very personable and answered 1,000 question I had regarding converting wood fireplace to natural gas. A++
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January 2024 by Johnny Kiser
Holly was very helpful and respectful. She spent the time to talk me through the app. Definitely going to call again. Thanks Holly!
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January 2024 by Damien Rosen
Freeman Gas in Franklin has pulled through a number of times to help with tank replacements and routine fill-ups. I've been pleased with their professionalism on the phone, by email and when they come out in person. When they replaced my tank they took care of all the small details in advance and the installers were very capable. On the occasion that I get to talk with the delivery driver, he's always friendly, enthusiastic and clearly knows what he's doing and is capable. I am happy that I chose Freeman Gas and support them with 2 thumbs up.
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October 2023 by Seven Rodgers
What nice, proficient professionals. Thanks to Chris, I was able to have my first cup of coffee by my propane wall unit. Coming from over 100 degrees in Texas, Franklin is a God-send. But my old bones need a warm up in the morning! Thank you for helping me, Freeman Gas??
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July 2023 by Paul L.
I wish I could remember names better then I do, but we ran out of gas on July 3rd at 4:45 p.m.. I called the office and a driver arrived at 5:50. He was very helpful and got us back online and helped us restart the pilot lights and we were up and running by 6:00. Very fast service and knowledgeable. Would definitely recommend. This kind of service is hard to find.
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March 2023 by David Green
great people and easy to work with
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February 2023 by Pam Dotson
Bought a log set from Freeman in Ellijay. before the one year warranty was up the logs stopped working. we have been calling weekly and have waited for 6 months. no repair and no refund. bad customer service.
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November 2022 by Tom Van Wyk
Sent someone to have tank filled but they refused to take it because employee that fills tanks out to lunch. They wont allow you to leave a tank due to theft problem . Office does not answer phone and staff was very rude in person...Will gladly take my business elsewhere
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October 2022 by Michael Spaid
Freeman gas ?The staff are courteous friendly and will bend over backwards for you!We purchased a small gas fire place.They came on time and installed it. Propane delivery is always prompt. I highly recommend Freeman Gas!!!
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September 2022 by Julie Tastinger
Came out quick to assess the situation. When we realized we had to order a completely new hot water heater we were stressed out about the current supply chain issues. Jeremy got us a quote fast and a rush shipment. We had hot water within 4 days of ordering the new hot water heater!! Highly recommend!!
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September 2022 by Derik Shuler
Customer service is second to none! Jeremy and the crew always go above and beyond to make sure you are satisfied! As a real estate broker and contractor sometimes I need things handled asap. They are Always on time and always quality work! I Refer people there all the time. Highly recommend!
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August 2022 by Andy Markum
I won a gas grill from freeman gas at the County far. The day that they came out they were very nice, because they were trying to get us to sign a contract for gas delivery. That was the last time we has good customer service for the next 7 years. The technicians are nice enough, but the people that run the office are some of the rudest people I've ever had to deal with. The only company worrse in Macon County is frontier internet. If I see a comment on this about how sorry you are, I will find you on every review sight that I can find and leave this same review. It's been a pleasure doing business with you.
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February 2022 by Matthew Shillings
Tried to get an estimate for an install but after calling multiple times in a two month period and being forwarded to a voice mail every time we gave up and went with some one else. I do not recommend this company for installs. I will say they are competitively priced and quick on there BBQ tank refills.Edit: In regards to the owners reply, can you provide me with an email for further correspondence. If not then yes it was the Franklin, NC office. The lady that answered the phone kept transferring me to some guys number and at the time it would go to a voice mail or maybe she would just take a note. I honestly can't remember this was back a few months back.