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March 2024 by Lee Berger
My visit to Meineke was efficient and quick. I called about something specific, got an appointment time, and was in and out in about 15 minutes. One does need to bring cash because the business is now charging for credit cards. I find this disappointing and I wish the credit card companies would do something about it.
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March 2024 by IrisLee Snow
Great service and great people
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March 2024 by Brett McKinnon
Excellent customer service, friendly, helpful, experienced ownership and staff. I have taken my cars into other auto shops in Franklin, none of them have came close to the experience of taking my car to Meineke Franklin. The mechanics and ownership know what they are doing, are fair priced and kind. If you’re scrolling around looking for the right auto shop to take your car into, you can stop scrolling and take your car here I highly recommend it.
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March 2024 by Leanna Leon
UPDATED SCROLL DOWN TO BOTTOM GETS WORSESo I scheduled a brake job here, arrived, and checked in explaining I would also need oil change and tire rotation. He goes puts everything in computer gives me a price estimate that didn't include brakes bc of price and I said and the brakes too just to make sure he hadn't forgotten. My brakes were making noise so I knew it was time. He said yeah we can see what they need and call you.They took my info and I walked out to couples places close by. I come back wait in waiting and guy comes out says I'm ready they have car pulled around . Tells me amount and I ask what was up with the brakes because price obviously didn't have it all on there. He was like I didn't call you?Nope no call.Ok so he tells me Front brakes are at 20% asked if I go around mtns . Um we live IN THE MOUNTAINS. Then he Tells me back ones are metal to metal and I'll need rotors. Total amount $7xx.xx. oh. BUT I'm Ready to go. They didn't touch brakes. How dangerous! Car pulled at door ready for me to get in and go.So when I left walking when I left car I specifically told him just do the brake repair I mean it was the reason for the appointment.So I tell them Do the repair AGAIN. SO IM now WAITING. I CANT LEAVE WITHOUT BRAKES.The gentleman at desk is seasoned too, no new bird here but as to what he is seasoned with is beyond me.I'm praying for my safety now. At least from where I'm sitting I can see car on rack.Mind you a customer is here now, as I am still waiting in the lobby for my start again stop again brake job I've had to beg for, walks in asks about brake job tells them her car has metal to metal sound and he is saying oh no can't have you go around with bad brakes, we can handle it. So why have I been singled the hell out???UPDATESo 1 month later I bring the car back up because brakes are scraping scrubbing on the passenger front. I leave my car a full week to come back up here to pick it up and then tell me they heard no noise. My son and I both drive car and he was like how the hell did they NOT HEAR IT. So we go driving 5 miles tops... oh yeah it makes noise.. I return to tell one mechanic to get in they sent the youngest. Upon return he reports and the guy at desk says ok we do warranty on the pads and have it done in 20 / 30 minutes if u wanna just wait. They didn't actually look at the car before making this diagnosis. I once again left the car I plan to send them my car payment note for the month because it may actually take that long. I live 30 minutes away and have to arrange a ride to come for the car. This service man was named Farmer on his shirt.I have no faith now and at this point I just deserve an apology and a full refund so that I can get it handled elsewhere.
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March 2024 by Scott P
Great people my only gripe is they do not except the coupons Meineke keeps mailing me with their name on it.
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March 2024 by Sylvia Flowers
The employees at Meineke’s are the best. My car had died in the middle of the street. An employee saw that I was stopped in the middle of the street & came immediately to assist. They sent someone to pick me up, then got my car back to the shop & immediately replaced the part that gone bad. This is not the first time they have come to my aid. I highly recommend Meineke’s for your car service needs.
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March 2024 by Shari Fowler (The Sea Crone)
Friendly, knowledgeable staff. Great and timely service. And Kitty always makes the time pass quickly. Love you guys! Keep up the great work!
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March 2024 by Nick Hill
Friendly service
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December 2023 by William Jenkins
They were courteous,knowledgeable and efficient. I was scheduled the same day I went in. Front brakes replaced in little over an hour. Thank you
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December 2023 by Mike Foskey
I honestly can’t enough about the exceptional service we receive at Meineke in Franklin. The gentleman that was in the waiting room/worked the register and seemed to be in charge was excellent. Wish I could remember his name …. We had a failed battery on our truck and they were able to install a new battery and were able to keep the 12 volts so our truck computer didn’t loose its settings. We were very thankful and the price was $70 less that the auto parts store that referred us to Midas because they didn’t know how to hook it up so we wouldn’t loose computer info. Highly recommended Meineke!!
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November 2023 by Burke Mike
Man these guys are awesome, Justin and his crew saved the day when my calipers locked up an hour and a half before they closed... They stayed open and got it done! Thanks guys the brakes feel better than when I bought it ! I highly recommend these guys.
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November 2023 by Robert Winquist
We had our oil changed yesterday. The people we delt with were very courteous and knowledgeable. I will not hesitate to return for other services in the future. Hard to find quality services today when it is so hard to get help. I am recommending them other friends looking for automotive services.
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November 2023 by Justine Schlueter
Excellent experience! Affordable, high quaility work! They have high standards in all areas. They treat EVERYONE with the same friendly professionalism one would expect from a well run business. Many thanks to all the staff!
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October 2023 by That Girl
Doing Business with Meineke when we visit Franklin , it’s one of the best experiences we can ever have the work is excellent they are genuinely concern about the problem and the turn around time is incredible . I would highly recommend them for your next car repair, oil change or any other automotive work. AN ALL AROUND GREAT BUSINESS EXPERIENCE, easy seamless and clean ..!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ a perfect 10Pat R.Services: Tires
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October 2023 by carlos
...the Franklin Meineke is welcoming, attentive and accommodating to customers that walk through their doors with needed vehicle repairs....and it must be said, when driving out after repairs one does NOT get the sense of having been ripped off.
