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February 2024 by Teresa Conard
Did not use this place due to the fact that they told us first of all a set price to come and pick up our vehicle and then we called them back to confirm they told us they could not pick it up cuz they didn't have anybody coming that way even though they were a
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January 2024 by REBECCA Trianosky
My husband was in a dangerous place on the highway when our camper wheel barring burned up. Ridgecrest was very professional, prompt, efficient with excellent equipment and very friendly!
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January 2024 by Darlene Elkins
Joe and Giuseppe are the best! Everyone at Ridgecrest Towing is wonderful! They take care of you like you are family. We had our truck at GSI , It was there for three months. They said we needed a new motor. And couldn’t even get it to start. We had Ridgecrest tow it to their shop. They had it running in one day. It was out of gas! They replaced a few things and we had our truck back on the road. They are just amazing! We will be taking all of our Vehicles here from now on. And as far as Towing goes over the past 20 years anytime we call them they are always right there to get us! Thanks for everything and to everyone at Ridgecrest Towing, you all are the best! ??
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December 2023 by Courtney Lynne B
Sensational service with a AAA call put. Quick and efficient, got me back on the road in no time.
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November 2023 by jsm180
Truck overheated on the big hill SB on 23 just north of Franklin pulling our 5th wheel. Called Ridgecrest for a tow to the top of the hill. Truck was there within 30 mins. Driver was very professional, and charges were reasonable. Allowed me to complete my trip back to Fl without damaging my engine. Now I just need to replace the 3 month old Chinese junk fan clutch.Service: Car towing
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November 2023 by Michael Pitti
Very detail oriented. The staff is friendly and knowledgeable. They have everything that you could think of in the business. For all your automotive and towing needs this is who you want handling them. ?
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September 2023 by D Imrit
I've been a professional driver for 25 years. I've got 2.3 million miles accident free. Even the best of the best can get themselves in trouble. Mark came to save me. He was extremely professional, patient, and knowledgeable. Great communication skills !!! Got me out of a bad situation with a truck. I'm holding back on posting pics for my own ego. I would highly recommend this company!! Of course I'm not happy with the cost of my mistake. It was well worth it to have this gentleman come and save me!!!
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July 2023 by Roy Owenby
Repaired our RV in shorter than expected time frame. Very capable, experienced & accommodating.Service: General repairs & maintenance
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July 2023 by Haley Davis
We had a flat on our vacation up in Murphy, NC. We put in a request through our insurance and no more than 30 minutes the tow truck driver was at the door! My dad went out with him and he got the spare off, took off the flat, put the spare on, added air in all the other tires, AND he even kindly offered to put air in my sister-in-law’s tires. All of this was completed within an hour after the request was put in! I highly recommend this company for any service!Service: Tires
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July 2023 by Pamela Walker
On our very first night in Franklin, way up in the mountains, we woke the next morning to find our car would not start. Stressed, as we may as well have been on a desert island, Larry at Ridgecrest Towing and Auto was our knight in shining armor. He arrived so quickly and immediately went to work on diagnosing the issue with our battery. He not only took the time to explain the issue but showed us physically the area that caused the battery deterioration. He wanted us to be informed about our decision on what to do and went into detail to explain. It made understanding so much easier. He went above and beyond and making sure we were care of through entire process and further explained how he made the connections and battery even better. Larry got us back on the road fast and stress free. Thank you!!You can bet we have Ridgecrest as our go to service for any Auto needs.
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April 2023 by brandy fisher
The guys here were as helpful as they could possibly be! This is an extremely rural area. The starter on my vehicle went out when my three kids and I were out exploring waterfalls and the beautiful mountain scenery. We were about an hour from the resort we were staying at. The guys made sure that we not only got the car off of the mountain but also my kids and me. They even arranged a ride for us to get back to our resort and back to the vehicle when it was completed. They took the time and extra care to call a flatbed as to not damage my vehicle. We had to extend our vacation a couple days longer due to it being mid day Saturday and nothing being open on Sundays down there. They started on the car as soon as they opened, ordered a new starter, (which came in the next day) and got us back on the road to northern Indiana as soon as possible. The whole ordeal was awful being 9 hours from our actual home. There are very few rental cars available in this area and no Ubers or taxis. Even the rental places around were already closed for the weekend. No one ever expects anything like this to happen, especially on vacation, but the guys here were very helpful and caring about my situation. I had never been in a position like this and the overall experience was a total nightmare. I felt like they really took care of me and my kids and did everything they could to make it bearable. And I didn’t get overcharged in the process! THANK YOU AGAIN FOR HELPING US WHEN WE NEEDED IT MOST!Services: General repairs & maintenance
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April 2023 by kara davis
They were amazing ! We got stuck on a clay road up in the mountains,the truck would not budge, they came out and didn't stop till they got us out, and we were stuck real good lol..we sure did appreciate what they did for us ?Service: Car towing
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March 2023 by Lizzy Born
We got stuck. Mark saved our lives. We love Mark and his sidekick. Cool rig, good times. Long live Mark.
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January 2023 by Linda
Wendell is the best! Prompt, professional, knowledgeable and helpful! Called AAA for a lockout and he came right away, was in my car in minutes and even gave me a battery for my key fob. Excellent service, highly recommend.
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December 2022 by L Cardinal
I had a flat tire. Completely flat, so I had to call AAA. They sent Ridgecrest Towing & Auto Services out to help me. It turned out that I had a nail in my tire. They removed my tire and found the hole and repaired it with a plug. I was charged $15.00 for that service. I was very happy to have that taken care of for me and didn’t have to have my spare tire put on. Alfred and Dillon did an awesome job, arrived quickly, and fixed my problem.