-
July 2023 by Andrea Cameron
If I could report this place to the humane society I would. The conditions in which those animals live is nothing short of abusive. The smell immediately sent my daughter into an asthma attack. I am at a loss of words with how disgusting and horrible this pet store was. I left questioning if it was a cover up for something else instead of an actual pet shop. Please help these animals.
-
July 2023 by Paige Ramey
Super easy to work with. Lets you do layaway on pets you want and has a wide variety of different of pets to choose from!
-
July 2023 by James Chavez
Was quoted a price to trim my dogs hair, then charged double when it was done! Nice people though.
-
June 2023 by Kristin W.
Unsafe. Health Hazard for you and any living creature. The staff blame you and everyone but themselves for bad service, inhumane treatment of your animals, the total disregard for safety due to their lack of proper sanitation, and heap a truck load of snark, defensive, and hostile behavior towards you and your animals. Please keep your animals out of there.
-
May 2023 by Edward Austin
Great price and super friendly people. They did an amazing job on Gretchen.
-
April 2023 by Cynthia D.
The place is really dirty but the owner is a man , SO with that being said not all mean are the cleanest ....But they did an awesome job on my miniature schnauzer . The woman we got him from goes there so with not knowing anyone here went there too , will I go back not sure . The staff was really nice and accommodating, but yes it was dirty . I'm definitely not used to that .
-
March 2023 by Sarah Bates
This is a family owned establishment. Tom is a retired teacher and provides a friendly atmosphere. They have went above and beyond to help my parents with grooming their dogs. They are knowledgeable too.
-
February 2023 by Doug VanOrsdall
I have been using the groomers at Smoky Mountain Pets for the past 8 years to groom both my dogs and cats. I took my dogs over yesterday, and they always do an amazing job, above and beyond my expectations. Tom and Kody, the owners, are always polite, professional, and recognize their customers when they walk in. ALL of the groomers at Smoky Mountain Pets are Rockstars with their clippers and scissors. I appreciate everyone at Smoky Mountain Pets and recommend them to anyone.
-
January 2023 by C N.
First impression, disgusting place. Smelled of strong amonia from animal urine saturating the floor. Dead & living roaches noted on merchandise. Plants looked unhealthy, rotting & dying. Fish looked fair; algae growing in all the tanks. Birds, hedgehog, Guinea pig were precious. Staff were well-educated and nice. Noticed dogs being groomed (they were neat and pretty). Did not purchase anything.
-
January 2023 by Roxann Ensign
I only take my dog too them to get his nails cut. He is a little difficult and they do very well with him
-
December 2022 by RIchard D.
I bought this harness, a leash and collar at Smokey Mountain Oets in Franklin NC for our rescue retriever, as it was very near the shelter. The harness broke overnight. Despite having a receipt the owner would neither exchange or refund. Obviously upset I let him know he lost a customer and would leave a review online. He laughed and said to get out. So here we are. For what it's worth, the business is dirty and the transaction before me for grooming was cash and not entered in the cash register. shady imo.
-
September 2022 by Michael Cline
I brought my Schnauzer in this past Monday to be groomed. I will never take her back here again. Her eye brow off, all the long hair around her mouth was cut short, her skirt was cut short. This is not a Schnauzer hair cut . I will not take her back. I don't care how far I have to drive.
-
September 2022 by Deborah Vernon
Love this place. People are friendly and helpful. Have great grooming and very accommodating.
-
August 2022 by Skyler Watts
Always satisfied after picking up our fur baby Cody ? more than fair prices, with great groomers and customer service. 10/10 recommend
-
August 2022 by Stephanie Ballantine Campbell
This pet store is unkempt, flies, maggots in small pet cages, dead fish, sick birds. I would not purchase animals from this store. Animal cruelty.
