Storage Depot – Franklin – Self Service offers a clean, accessible, and well-maintained facility. Customers appreciate the helpful and friendly staff, including a manager, Jennifer, and Stephanie, who are knowledgeable, patient, and professional. They provide clear explanations and quick assistance, making the rental process easy. The staff members are considered a true asset to the business. However, some customers have experienced confusion due to incorrect website information and misleading phone numbers, which made finding the facility challenging at first. Overall, Storage Depot provides a positive storage experience with helpful staff and a convenient location.
The manager there was very helpful and was super nice. He answered the phone immediately and everything was clean and so easy to access!
December 2023
The women I talked to over the phone were great, and their maintenance man Garry deserves a raise. He's the best.
September 2023
I called to rent a second unit, Jennifer was a joy to work with. She is knowledgeable, friendly, and professional. She was able to complete my request in a very timely manner. The facility is easy to access and very clean. I would recommend this company for storage needs.
