The UPS Store in Franklin offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated. Reviews highlight reliable delivery and hassle-free shipping, with packages delivered when they should be. The staff is described as friendly, helpful, pleasant, efficient, and providing excellent customer service. They give all available options and help with difficult situations. Customers report having always had excellent service for many years, calling it the most reliable delivery service in town.