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March 2024 by Shiqutia Darden
The sales associate was very knowledgeable about the piece of furniture I picked out. I will highly recommend my friends and family to this store.
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September 2023 by Beth Lynch
The young blonde girl who helped me was fantastic! She answered all my questions over the phone when no called and helped me to the end of completion in the store! !
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August 2023 by Kelly Flynn
From the time we walked into the store the salespeople were awesome. I have purchased furniture from them before and always had a great experience. We found exactly what we were looking for everything was in stock and was delivered 5 days later. Mike was awesome for the delivery (he delivered other furniture year before) he remembered who I was and was neat and gave knowledge with delivery of bed. Mike is a great employee and a keeper in my book ! Keep up the good work Mike I appreciate you . Thanks for all you do for badcock they are LUCKY to have you ?
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July 2023 by Jason J.
Poor customer service. Less than helpful staff. Over priced furniture. Not friendly staff. Staff don't answer phone calls. Staff don't seem knowledgeable regarding furniture or upcoming sales. Do yourself a favor and seek another furniture store.
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June 2023 by Marnitta Singletary
Staff was professional and friendly. They were able to efficiently help with my furniture needs.
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April 2023 by Pamela Bennett
This place is a good place to go to get furniture low cost payment plan and good quality furniture it about like room to go
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April 2023 by Cheryl McCary
We purchased bedroomFurniture for a little over $3k and they said it would be $400 for delivery. We rented a truck and trailer to pick up the furniture instead of paying delivery.It was in boxes and we got it home and unboxed it and put it together. It is not made well at all. Drawers do not slide properly or shut properly. Wood is rough in spots; so rough that you could get splinters.The store is not standing behind this quality or lack of quality The furniture in the store was well made and didn’t have any issues. What we got is not the same quality. They will not comeTo our home to see if they can repair it. We cannot rent a truck to get it to theStore and then back home. For the amount of money we paid, this should be better furniture.We will not be going to back to Badcock and alert others to beware.
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January 2023 by Linda Varady
I am very pleased, so far, with my shopping experience at Badcock Home Furniture & more. It was an easy process, and the people I spoke with both at the store and the finance department were extremely helpful. Looking forward to receiving the furniture. I know I will love it!!!
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November 2022 by Robin Gallegos
From the time I walked in the door I was greeted and made to feel like I was top priority……. They were very busy, so that is saying a lot!!! The manager himself helped me and made it his mission to make sure I got exactly what I needed. Kat…..I can’t say enough about her! She’s knowledgeable, efficient, friendly, and makes sure you are taken care of. Even the guys in the back were friendly and helpful! Quite possibly the best experience ever at a furniture store!
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November 2022 by William Rude
Very polite staff and not one bit pushy. We will return for our next purchase.
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October 2022 by Kimberly H.
Do not waste your time or money at this store. I have been dealing with receiving broken/damaged furniture for a year now from this company. I have had seven deliveries where the furniture was badly damaged. The bottom of a dresser was broken in half and other furniture the was chipped or split. I called to voice my complaints with the manager who was extremely rude. The manager even hung up while I was talking. After speaking with someone else, I was promised a replacement headboard and kitchen buffet. On the delivery date, they came with the wrong headboard and did not have the kitchen buffet. Needless to say, I am still waiting to get this issue resolved.
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October 2022 by Marilyn Snelling
Always professional. Fully stocked with appliances & furniture. My saleswoman help me with my credit application on the iPad. Store always clean. I’m very pleased
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August 2022 by samantha moore
I purchased furniture 2 years ago at the Durham store and Alliyah had assisted me there with my first account with Babcock and was wonderful. I went today to the Garner store and as soon as I walked in Alliyah remembered me immediately from that long ago. She was pleasant and made the tough task of furniture buying super easy. Alliyah is so amazing and will make me a loyal customer to Babcock because of pleasant staff like her.
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August 2022 by Helaina H.
We came in on August 12 to shop for furniture for our new home. We were immediately greeted and assisted by Ms. Alliyah, who showed us the mattress selection and helped us pick out exactly what we were looking for and explained prices, features and warranty to us. She helped us pick out and put the bedroom set package our roommate needed together and arranged delivery and setup for us. We were surprised and pleased to get a delivery date for the week we move in - in the past we've had to wait as long as six weeks for furniture orders to arrive. Our sales experience was awesome and definitely added to the fun of buying and settling into our new house. I'm especially happy about our extended mattress warranty, because we do have pets, and sometimes accidents occur despite best efforts with waterproof mattress covers, etc. It really gives us peace of mind. If you have pets, it's definitely worth the extra expense. I highly recommend this store. They offer beautiful furnishings in a variety of styles and price points, and customer service is outstanding. Thanks!!
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June 2022 by Valerie Barr
My experience with Cat was exceptional!!! She went above and beyond to order 4 chairs for me that are back stock. I will do business again with her very soon.
