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April 2024 by Cynthia Viviano
Two of the employees jeannysa and Josh working are Very unprofessional a nasty attitude because aren’t good with customers or communication with customer doesn’t give Bank of America a good reputation!
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April 2024 by Juggalo B
Would have been 5 stars if the A/C was working. Very hot inside. I felt bad for the employees.
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February 2024 by Héronse HOUNKPÈ
I first was reluctant after I read reviews on this place, but I went there anyway.I was very happy with my experience. Everyone that I encountered was very nice.I was there with my wife to open a new checking account. Joshua Thomas was assigned to us. He was very professional and a very nice guy. It was a pleasure for us to be there.Thank you, Joshua, for this nice experience.
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February 2024 by Joyce Cypress
Great customer service received from this bank. The employees really try to make sure that all your financial matters are addressed.
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December 2023 by Nathan Annis
Given the fact that this branch gets a lot of foot traffic, its incredibly well run for the resources that they are allotted.
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December 2023 by Kathy Whitaker
9 people in line and I clerk on window. Ridiculous!!!!!
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November 2023 by Cody P.
I come in to cash a check, oh wait it needs to have supervisor clearance. No problem. oh wait, oh the supervisor just went to lunch. Sorry can't catch your check until she gets back. The teller was a nice guy, but this place needs a new branch supervisor.
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September 2023 by Ashok Choudhary
I usually don't write a review. But this time I thought I should not let it go. I visited the branch to get bank verification letter. The employees over here have so much attitude. They took my request but were in no mood to help me. I came home, put the request online and it was done in a day. There is no reason for this branch to exist.
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September 2023 by Denise Wright
This is by far the worst Bank of America branch I’ve ever visited. They are always understaffed, uncooperative, extremely slow and incompetent. Services readily handled in other branches creates a challenge for the staff. My recommendation is they need to adequately train the employees or close the branch completely.
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September 2023 by C J
Please open your DRIVE THRU back open again! There is no need to have it closed we are a customer with our money in your bank. That is a service every bank offers. Some people can not stand in long lines, or some may have disabilities to keep them from coming inside, have you thought about those people. Some would prefer to sit a few extra minutes in their car in a drive thru than to come inside if they have disabilities. Please consider opening the drive thru.And please do not send me a link to go on Twitter or Facebook because I do not have any social media accounts. Thank you.
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July 2023 by Lori Kurimsky
This bank location feels sketchy and I'm always nervous going through the ATM drive through. There are woods around and it's behind the bank where nobody can see so it feels unsafe. The ATM is often down. There have been times when I've driven to the bank only to find it closed - during regular banking hours. It's not on par with what you'd expect from BofA. This location needs to relocate to the White Oak area. This seems so obvious to me. Come on BofA - get this fixed!!
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June 2023 by Victoria Moberg
Bryant greene was amazing! He was friendly and quick to help us.
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May 2023 by K Puckett
They would not give my 3000 dollars back after hackers stole it. I wish it would default. Never bank here. BEWARE!!!!!!!!!!!!!!!! Your responses are canned and pathetic. Don't bother to send me one because i no longer do business with you.
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May 2023 by Ayman Hariri
Very bad service really. I advise everyone not to come to this place..no stars sorry
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September 2022 by Judy Wilbourn
This bank is an absolute insult to it's customers. The ATM never works. You should do us a favor and close the entire bank down instead of having your customers waste time and gas.You are a horrible corporation who don't care care about anyone. May God repay all of the CEO, Board members with the same inconvenience that the have shown the people of Garner NC.....
