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February 2024 by Priscilla Spikes
The front desk staff are all
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December 2023 by Gabriella Eliyanna (Ariah)
Low stars not for the hotel's cleanliness or service. It's a very very dated hotel with dated furniture and equipment. The halls smelled musty and of mold.The front desk staff were accommodating and the housekeepers were really helpful and on point with their job.We only stayed because our usual suite was booked weeks in advance.Not a total bad stay if you need a place to crashThe people upstairs literally ran around all friggin night so you will not get much rest here . The fridge in our room only half worked .Other than that it was pretty decent. No bedbugs, clean rooms , decent free breakfast and nice attendants.
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December 2023 by Jason Burns
The mattress was stained so bad you could see it through the sheets. The bed frame was sticking out from underneath bed into the walkway. The parking lot is small.
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November 2023 by Ranell Cline
Clean. Attentive
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November 2023 by Marquita S
Was very unwanted in this particular location. I travel for work in this area Clayton North Carolina often. And at times I need to stop off to use the restroom. I simply ask the clerk if it was okay to use their restroom she looked at me like I was a disgust to her and said only if I had a room. Customer service goes a long way. I do understand that you don't have to allow me to do so but this is the first time ever in my life that I've been turned down to use a bathroom.
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September 2023 by Luke
Nice place with great interactive staff. Seems to be more for construction workers but is a nice place on outskirts of the city. Has plenty of food and activities within a few minutes drive. No sidewalks close by so really isn't walkable. Offers the normal BW breakfast.Rooms: Nice sized rooms, thankfully no carpet. Smelled fresh & clean, plenty of plugs and usb's for charging.Nearby activities: There is plenty to do but everything is a 6-10 minute driveSafety: Nice parking lot with lighting, kindof looks like a sketchy area but everything is industrial close by.Walkability: No sidewalks so not really walkable.Food & drinks: Breakfast on-site is on par with normal BW. Closest restaurants are about ten minutes away with traffic and stoplights.
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September 2023 by Vivian Richards
The bathroom don’t have ventilation and smelled like mildew ?
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August 2023 by Jerome Bally
noisy, the room did smell strong. the aircon Was
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July 2023 by Phoebe Buckley
Staff were excellent, knowledgeable and accommodating! However, the facility could have been cleaner and more assessiable for those of us with physical challenges; room really far from elevator and exits and was challenging to get in and out of the building.Room was clean, beds really high and the cot still was a bit uncomfortable.Nearby activities: Assessiable to restaurants, stores and highways.
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June 2023 by Evie F.
I know there are a ton of negative reviews on here for this hotel, so I want to tell everyone what a WONDERFUL stay we had. First off, the lady at the front desk was extremely nice when we checked in and had a lot of very helpful information for us. The lady the next day was just as nice and courteous. The room was very clean and the beds were comfortable. I'm beginning to think people only leave negative reviews anymore. This place is a good value and we enjoyed our stay.
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June 2023 by Peter
Some staff is very unfriendly. Wifi is not secure. No daily cleaning, you need to request it. TV has a hand full free channels. Floor tile is cracked. Bed frame making loud noise when you are in the bed. Poor sound insulation between floor and rooms, we hear guests were singing from the next room. Guestroom unit entrance is not sound proved and you will hear noise from the corridor. During our stay, we saw lots of construction workers coming in in the afternoon and going out in the morning standing there waiting for pick up. Make sure you check your room rate when you check in even you made reservation already, we found big error on our bill. Also the manually operated security latch will engage by itself, locked us out of our room and it took about half hour before they opened the door for us, totally spoiled my vacation.
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May 2023 by Steven Markl
Staff are wonderful to work with. Very friendly and helpful. Beds are comfortable, and the hotel is very quiet.
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May 2023 by Matt Johnson
customer service is not that great. Lady at front desk is rude and very unprofessional
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March 2023 by Jason Lampel
Room wasn't made yet but they gave me another one immediately. The only thing preventing my 5-star review is that the room smelled very strongly of carpet cleaner or some other fragrance. I stayed there for a week and the smell eventually dissipated (leaving the window open during the day probably helped).On a positive note, front desk staff were pleasant, friendly, professional. Continental breakfast was what you'd expect at a BW (biscuits/gravy, scrambled "eggs", waffle maker, and the usual). The dining area was very clean and well-stocked.I'd recommend this place if you don't need to be near Raleigh. I'm sure I could have asked for a third room without trouble, but I'd already started unloading my car so I just stuck it out. Otherwise a fine stay!
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March 2023 by kevin pealo
This place was unbelievably bad. There was mold in the shower, The toilet did not work, At the breakfast they were out of eggs the Juice machine did not work,.... After breakfast my wife got stuck in the elevator, Had to have the fire department get her out.. The manager would do nothing, You would not reimburse me for the room nor comp me for another night.. We wrote a letter to corporate and have had no response.. The worst experience ever
