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October 2024 by Andre Dominguez
I have always had an excellent experience with CarFix. While out of town, I needed a part replaced that was under their warranty. They coordinated with a local shop to order and install the part, keeping me updated throughout the process. Their customer service was top-notch, making a potentially stressful situation incredibly easy. Highly recommend CarFix for their professionalism and efficiency!
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October 2024 by John Adams
Had my Genesis inspected. They were very nice, friendly, fast & competent!
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October 2024 by Steve Steve
This was the 1st time I took my car there. This will be where I take my vehicle every time. I called them in the morning and told them the issue, they told me to bring it in, and I was ready by the end of the day. They fixed the issue and looked over my entire vehicle for any other issues. There were a couple other issues but they didn't try to pressure me into getting more work done. They were incredibly knowledge about everything and explained everything they did in detail. They have a new customer in me! I recommend this place to everybody.
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October 2024 by Mike Wall
Excellent and thorough service! Was a painless experience from start to finish. Elliott will take good care of you.
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October 2024 by Fran Reynolds
Carfix, located in Garner NC is clean and well maintained. Staff are always warm, friendly and ready to help. Each time they do a total inspection to be sure it's safe to drive and to be sure small issues don't become big costly problems. I'm always very pleased to have them service my car. 5 Stars, every time!
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October 2024 by Kirk Sporman
Had transmission issues, and needed a new one. Zander has been incredible to work with, very responsive and communicative, as well as dealing with our extended warranty company on our behalf. I would recommend Carfix any day of the week, thank you for your hard work!
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October 2024 by 2roodogg
Very courteous and professional.
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October 2024 by Andrew Madans
Great service and great location. How many locally owned shops have loaner cars? These guys make it so easy. Hadn’t been there in 2 years since I had free oil changes on a new car. Needed tires and was quoted by Mike the owner. Zander took over from there. A loaner was given so I didn’t have to kill my day. And 2 years later all of the same guys are still running the place!
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October 2024 by Joel Nordsving
Always enjoy working with the folks, very thorough and to the point.
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September 2024 by lisa brewer
Have used Carfix for years for our car repairs, happy with the service and professionalism. Would recommend and will go back again when needed.
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September 2024 by Mike Riley
I spent $1500.00 on New tires and alignment and 2,700 miles later one blew out, I replaced it one wore out on the inside, took it back they put it on the lift and checked it and then put it on alignment rack then told me the rubber on tire rod was weak, I looked at them they were fine, they wanted to charge me another $2700.00 for replacement come to fine out they didn't do alignment when they said they did. I only carried the car back to them to see if they were a honest company, but they did not stand behind their work, so I found a Shop that do, so no more Carfix in Garner for me, I work too hard to just throw out unnecessary Money , this post made me give one star when it's not even a one.
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September 2024 by Steve Murphy
Car Fix has always backed their work up on any repair. My wife needed a battery that was under warranty from auto parts store. Zander provided great customer service by making arrangements for delivery and replacement at no charge.
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September 2024 by Robin Holdren
While traveling to Raleigh last week my left front tire picked up a large bolt. I called, explained my situation and Elliot said, Bring it on over, we'll take care of you.
We've been a customer of Carfix for at least 15+ years. At no time have we ever felt we were being taken advantage of for any work performed.
We love we get phone calls describing what was found and possible solutions- with pictures.
We HIGHLY recommend Carfix for their OUTSTANDING customer service and work.
p.s to our surprise, Elliott did not charge us for the tire plug! We love that team of mechanics and will continue to return.
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September 2024 by Tana Ferrer
Will definitely never use this place again! Not only did they charge me $850 for an oil change and trans flush but the other work that they quoted they did they did not do. They were responsive when I let them know that my car shut down on me and was returned to me with the same issue. However they then wanted to charge me another $1,100 to change an oxygen sensor. Watch what you say yes to with this company and go behind them to ensure the work actually gets done. It's this type of company that prey on people at their lowest.
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September 2024 by Brenda Burk
What an amazing experience. I was passing thru Raleigh and had a tire blow out when I hit a pothole in the rain. Zander and team went above and beyond to welcome me and reassure me that it would be ok. Such timely service, everyone was so polite and professional. They did an incredible job to get me back on the road in a timely manner. The manager even drove to the distributor to pick up the tire I needed. Thanks CarFix team of Garner, you are amazing! Customer service extraordinaire. ???
