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April 2024 by LaCambry “FAB Realtor” Lane-Muse
Nobody is trained on what to serve or what to charge. I just paid $20 for a half scoop of ice cream. I will never go to this location again. I’ve reported to corporate twice and all they say is send your receipt for a gift card. Your store does not give receipts and why would I want a gift card. I want to be charged correctly
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April 2024 by Jason Glatz
Service is always great, but they don't have dark chocolate ice cream any more.
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April 2024 by David Alcantar
Good but pricey
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April 2024 by Kathy Enge
This place is a rip off. My elderly parents went and spent $25 on 2 cones. They had a gift card they used and on their receipt it showed $12.75 tip added on. I’ve tried to call the store several times to talk about this and all they do is answer and say please hold. They never come back. I live another state but idk how someone could do this to people. SMH my parents are 84 years old. Talk about taking advantage of people.
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March 2024 by Matt Walling
Made an online order and arrived a little early. One of the workers seemed annoyed I did. She ended up giving me the wrong ice cream. I asked for lucky charms flavor but got vanilla with sprinkles. Odd thing is it was in a like cup hidden in a love it. I had asked for a love it. I feel like she did this on purpose.
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March 2024 by Alan
Very busy but. Good.
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March 2024 by EMS Life
Good food and customer
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February 2024 by Cameron W
Consistently inconsistent, 2/10 times you get what should be represented as a cold stone product. I'm normally not picky or the type to make a review. But after getting a milkshake the viscosity of chocolate milk and a small signature item in a large cup that the young woman behind the counter confirmed was so and charging me for the medium/large that I originally ordered. I'm just done with trying. Have fun overpaying for subpar service.
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January 2024 by Be lharran
I went the other day and ordered some ice cream, two women were working behind the counter and making snarky remarks about what I wanted in MY ice cream, as if this wasn’t a cold stone. They did this in what they thought was secret or code but was obvious to anyone with a working set of eyes and ears. Never coming back. The ice cream wasn’t even that good.
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January 2024 by Cynthia Bonner
Smelled delicious when I entered! The icecream was so good! Me and my daughter got mediums. The vibe was good and employees greeted us quick. Would definitely come back and recommend.
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January 2024 by Wise Poseidon (September)
This place is great! Wish they had outdoor seating other than the public bench though. Staff was friendly and quick.
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December 2023 by Regi Taylor
Enjoyed the visit to this ice cream shop.
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November 2023 by Yadira Carrion
The ice cream here was so good I will come back and the service was nice to u need to come here. ??
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September 2023 by Candice Moore
Very inconsiderate manager and staff at this location at least on the day of my visit. Never experienced this from this location before. Poor service today.
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September 2023 by Jacklyn Mcdonald
We waited an hour in line. Then the computers crashed. After 10 mins then they said cash only. After another 5 minutes they informed us they couldn’t serve anything even with cash: absolutely ridiculous. No offer to make it right. Completely unprofessional.