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May 2023 by M M.
Very unhelpful staff. Even though the Covid emergency ended on May 11, 2023. Medicare will still pay for COVID-19 test when ordered by a doctor. Following this instruction, my doctor order two home test kits for me. Even though I can see the prescription in my chart at WakeMed, this CVS pharmacy refused to provide the tests because "it is not in our system." I have no idea what that means. I am going to contact Medicare on this matter.
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February 2023 by Beverly Martin
Unbelievable mocktail section! Stumbled across it while planning a baby shower, I can't believe my luck!
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February 2023 by Grace Chaffee
The pharmacy is the worst. Whoever the guy was that was working was absolutely rude to me and would not tell me the price of my anxiety medication that I can miss out on talking.
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January 2023 by Dalphine Upperman
Patience, polite, caring,concern knoew her job and ver confident.
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December 2022 by Celia V.
Went in to get the take home covid tests, as my daughter tested positive so we need to test the rest of the family. Insurance is supposed to cover buying the tests. However they said it would take them a day or two to process the insurance claim, even though they had full shelves of the tests. So I went across the street to Walgreens who processed my insurance and gave me the tests in 10 minutes. Way to help fight a pandemic, where timely testing is crucial, CVS!
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November 2022 by ROSE Braker
Very poor customer service. Staff ignores customers. I waited at the register over five minutes before anyone came to help.
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May 2022 by Brent Chapman
don't be fooled by the website, walk-in shots for flu do not happen at any CVS including this one. it is important to Get your flu shot, but schedule online first or you will stand in line for a half hour to be told you need an appointment and then get to your car to find out there are open appointments at the time you were at the counter...
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December 2021 by Debbie F.
Poor customer service. The pharmacy will not pick up the phone when you call them. The person who is taking the store manager calls hang up on you to not deal with the problems. Never, ever see such incompetence. My doctor ordered a script for me on 10/3/2021 and it was not filled until 10/6/2021. I was never notified that it was sitting there. I did not need the script at that time, so I was unaware that it was sitting there filled. I started getting low on the medication when I checked the app to see what I needed to have filled. It stated that my script had been filled and sitting there. So unprofessional. How is this place even in business. They deserve no stars. It is that bad.
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October 2021 by Heather B.
They won't answer the phone!!!! Ever!!!!I have been trying to get my prescriptions transferred to another pharmacy because this one is so terrible and they won't answer the phone, ever!!!! This place needs some help!
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October 2021 by Jiyoung S.
This is one of the closest CVS near home, so I usually get my prescription and small pharmacy items at this location. My overall experience at this location is fairy average. I've had visited better and cleaner CVS locations than this location before. However, it's pretty conveniently located in the corner of Aversboro Road and Timber Drive. The inside feels slightly unorganized, but you can pretty much find everything you need here. I actually LOVE their self checkout stations because sometimes I don't want to interact with anyone when I'm buying something at CVS. Pharmacy section can be slow at times, but I usually have a good experience with the staff there. This location is much more convenient than the ones inside Target (there are 2 off on Timber Drive), so this will continue to be my go-to CVS :)
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September 2021 by Tamra S.
The store manager today (I wish I remembered her name) went above and beyond to help me get my prescription when I couldn't come in the store due to my daughter having Covid and the drive thru was closed as they are short staffed.
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May 2021 by Hillary Higgins
Wish I could give it no stars. Went here for coronavirus testing but couldn't get our test because the nurse wasn't there. When we tried to talk to the woman at the drive thru window about it she held up a piece of paper that said she would call the cops if we didn't leave. We were trying to ask her about rescheduling and she didn't even have the decency to speak with us, she literally held up a piece of paper. When I tried to take a picture of the message she wrote, she ripped it off the window. I know we're stressed right now with covid 19 but calling the cops? How inappropriate and dramatic.
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March 2021 by Carol S.
I had a great experience with everyone I dealt with as a new customer. People were pleasant, informative and helpful as I got a prescription filled. I forgot to ask for the ez open top, but I went back by the next day and they were happy to change them. It is now on my record so I won't have to remember to ask next time.
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January 2021 by Ab Beno
There's a lady her name is Quanda that works here watch out from her shes unprofessional and tries to take other people's food. Other than that the place is good and organized for my prospective.
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January 2021 by Mike Jacobs
I always knew CVS were a bunch of thieves... but now they aren't even trying to hide it.