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March 2024 by Attia Noreen
DMV opens at 7 and only one officer and receptionist is present where are other officers no one knows and it’s almost 8 ‘o clock
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February 2024 by Aaliyah Williams
This is one of the worst dmv’s ever, I went there 9 am mind you they open at 8 at that time they said they weren’t taking walk-ins and to come back at 11:30 then the other lady said there at lunch so come back at 2:00 then the same lady that said come back at 11:30 said they aren’t excepting anymore people. These workers are extremely rude and doesn’t care about no one’s time they waisted my whole morning with the bull
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February 2024 by andrew napier
arrived at Garner Driver license office at 4::15, After was asked what we needed, and I said a basic ID, We can't take anymore, there were only 3 customers inside. Black lady at counter was very rude also. 2-8-24
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February 2024 by Crystal Atkins
Long line but it moved quickly and the staff was friendly and helpful!
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February 2024 by Jake
The service was quick and the staff was very nice.
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February 2024 by Erik Bjers
This location does not process vehical registrations but the website allowed me to make an appointment for vehical registration at this location.When I tried to let the attendant know that there was I correct information online she got defensive and rude.
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January 2024 by Prashant Pandey
Always clogged and not entertaining for any walkins
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December 2023 by dookie farts
this dmv is so dumb. i come in at 12 for a walk in and the lady at front says they're not taking walk ins right now because of lunch break. that's so funny and obviously i didn't believe it because the dmv doesn't stop for lunch breaks. i asked her what time to come back she said 2:30. really? two hours and 30 minutes just for you to munch on your salad? i don't plan on going back at 2:30. o mean if you don't wanna do your job just say that, y'all starting accepting walk ins and it's not my problem if you don't like it. i've waiting 2 weeks for this. disappointing.
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December 2023 by Sky Madison
I went here to get my REAL ID. Although I didn't have an appointment, I was in and out within an hour. The people here are sweet and knowledgeable.Some reviews complained about the wait time, but the wait time is completely reasonable and should be expected.
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October 2023 by ark marko
The manager of the office, called my spouse number C07 to do license transfer from NY to NC. My number was C08 so we approached the window together and kindly asked if we can be taken care of together or after each other’s. The supervisor stated NO and when I tried to explain that we came together in same car and we need to pick our kid from care center she replied that if I don’t go to seat that I will be “put out’? Think about -what it means to be put out?To explain numbers c07 can be called an hour apart from number c08 as they call other type of numbers.We came together in same car from same household and waited 2 hours and 50 minutes -for my wife to change her driver license and than had to wait another 40 minutes for me to do mine.For the work that took less than 5 minutes.Who ever passed her civil exam for this job needs to be verified as she has no logic or common sense .Truly a shame that she can even represent public office as DMV (mirror of the state) and worst to be a managing officer. ?
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October 2023 by James Walker
Like many other NC residents my experience lately was no less than horrible. First of all the state does not have enough staff to support the current system, which may be outdated. Secondly people spend hrs waiting to be servred and pay thier hard earned $$$ towards broken system. Lastly it seems no one cares!NCDMV needs to come up with comprehensive plan that works for all the people of NC. Change has been beyond slow but if you owe fees for fines, renistatments, renewals etc that portion of the system works faster than an episode of the Flash.State & local politicians, DMV & DOT officals the people of NC demand and deserve much better treatment than we have been given. Simple put the DMV system is straight garbage!Signed Fed Up NC Resident!
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September 2023 by Gt500 Shelby
We did a walk-in my wife and I everybody was very nice and helpful. it took a little over two hours to get our driver licenses. Considering it was no appointment. We thought it was very quick and easy. Excellent group, clear and concise.
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September 2023 by Michael Cleare
Even though they don't take license tag, the clerk handed me print info on the places that will take great care of me with a great attitude and smell.5 star for introduction and professional staff no lines at all.
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September 2023 by Muaj Hossain
They are very slow I don't know why I think they don't care.
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August 2023 by Isaias Gomez
Long wait to even get to check-in desk. I wanted to write this review to give a personal account on this journey to get my NC license from out of state. I went as a walk-in at 11:30am (keep in mind they take walk ins after 12) and there were about 20 people ahead of me lined up outside the DMV, waited for about an hour and the line never moved; come to find out there were only 2 people working and they were backlogged with the morning appointments. Around 12:30 I started checking for the wait times on the NC DMV website; it quoted almost 2 hours after checking in. I decided to take a leap of faith and checked other locations and found out that the DMV on 4121 New Bern Ave had a 36 minute wait and decided to go to that one instead.
