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December 2023 by Holly Faircloth
The room was nice enough and clean. The problem came about when the clerk gave me room as well as key access to someone else. Imagine the horror I had when three men tried to come in my room at 3 am. The door did open but thankfully I had the slide lock on and they couldn't get all the way in. They continued to try to get in and called for help because I thought they were trying to break in. But through the keyhole I saw that they had a key card that was unlocking the door. They left and I called the front desk clerk who picked up and said "sorry about the mixup" and hung up. The next morning I tried to speak to a manager but to no avail. They promised someone would call but no one ever did. I did not get a discount and after a horrible night of sleep I didn't have the energy to argue about it. This terrified me because I was traveling alone. I will never use choice hotels again.
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November 2023 by Crystal Steponik
This place sucked, the sheets where not changed, there were pee stains so bad we had to flip the mattress, the towels were either used or stained. Bad area, room wasn't even worth $5 and not even an apology for the filth. Nope never coming
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October 2023 by Royal DeCastro
Met my girlfriend for the first time and we had a wonderful few night here. Will definitely come back if we're ever in GarnerSafety: Very safe location no one bothered us and we felt very safe there
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September 2023 by Chris M.
I would've left a "NO" star review but it's not an option. Run, run away quick. Nasty motel. Dirty floors, poop stains in toilet upon checking in, holes all throughout one of the blankets on bed, freezer so full of frost you couldn't put anything more than 2" thick in it, bathroom was absolutely disgusting, filthy filthy, shower drain was partially disassembled, broken tiles in bathroom, paint in bathroom peeling off ceiling, walls everywhere stained, pretty sure the room next door was a prostitution business going on, microwave was filthy and wouldn't use it. As stated up top, avoid this place at all cost.
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September 2023 by Kim Kenway
I was happy with my room and the value. The room was nicer than expected (smoking room) and was very clean. Bed and couch were both comfortable. Good service. I was given a couple extra coffee pods as I wanted to have some that evening. All was very pleasant and location is in a safe area.
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September 2023 by Robbie H
Decent location about 10 minutes from downtown. Not the nicest place to stay but rooms were clean and good price.Rooms: Rooms were clean but definitely needs some work. The ceilings in the bathroom were not in the best shape.
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July 2023 by Nina Carbone
Love it here,been guests here for years since 2018, always quiet, phenomenal customer service, housekeeper's are amazing,RosaRooms: Eco friendly, impeccable cleanliness
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May 2023 by Kevin McKenna
My wife and I stayed there last week. She had booked through one of the online second party outfits so we had no choice but stay or lose the money she had payed. We had a room on the ground floor out back. They definitely need to upgrade or at least repair some of the things that are wrong but bed was pretty comfortable and the room was fairly clean other than stains on walls and bathroom. My wife said the night person was an a-hole. Noticed a lot of night traffic out back as I am a light sleeper. Wouldn’t say for sure what was going on but but I have my guesses. Our stay was not totally unpleasant but definitely would go somewhere else next time. You get what you pay for.
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March 2023 by jameshia uzzell
I wouldn’t recommend this hotel to anybody! THEY HAVE BEDBUGS and when you complain to them about it they going to tell you that’s not a bedbug it’s just a bug or that you brought them with you And only going to give you a 25% refund which is nothing at all.
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January 2023 by Tara Armstrong
My husband and I stayed last night. I booked through Hotwire on our way home from visiting family for Christmas. We live in Wilmington and it was after midnight and we just couldn't make it the rest of the way. We were looking for something affordable and clean to rest our heads. I paid $68 plus fees so about $82. I looked up the hotel after the booking was confirmed and was horrified by the reviews. Fortunately, our experience was great.Yes, the hotel is dated and some of the efforts to modernize/remodel are lacking, but it's clean. The parking lot is well-lit and I had no concern parking our car overnight even with a backseat full of gifts and luggage visible. The room was very clean from surfaces to towels to bedding. The bed is a bit on the soft side, but comfortable. Bathroom also very clean. There were only two sets of towels and for thin, small towels, it would have been nice to have another for my hair. A plus for me is the vinyl floor as opposed to carpet. There isn't much that makes me feel that a hotel room is gross more than carpeting.Our experience was excellent. I deducted one star only for the haphazard remodeling and various small appliances plugged into surges, chipping paint, etc. For the price and cleanliness, we would definitely stay again.
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December 2022 by Robert R. Jordan
This place was clean and quiet, but I was in the last room on the 2nd floor. The continental breakfast however, leaves you hanging especially for $107. a night but overall it was fine.
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July 2022 by Julie S.
7/12/2022 Booked through Priceline as a Choice Hotel. If i could rate it with a negative number I would! Room was not clean, reminded me of an updated Bates motel. Door did not close all the way, so I had to prop a chair up against it for fear someone would walk in. Couldnt sleep because of all the noise going on and concern of someone breaking in. Second night I got back to the hotel after work I complained to the front desk, who said he couldnt move me until the next day. Stated he would say something to the people next door whose room was ajoining mine. Next thing you know, it sounds like an orgy going on, which there was. Front desk still did nothing. I checked out. Pretty bad when the next hotel knew exactly why I left! It was the worst hotel I have ever stayed in. DO NOT STAY AT THIS HOTEL!!! Update 7/13/22: hotel is not going to refund the remainder of my stay (3 nights) because they didn't agree with the issues! WTF?! It's bad when other hotels know what goes on over there and how bad it is. Nonrefundable?! Crooks! The pics are not a true representation of this hotel or it's rooms! I will make sure others hear about this review
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May 2022 by Nik Q.
The pool is covered over honestly completely sucks takes a $50 deposit after the room is already paid for free breakfast isn't free breakfast they literally served little Debbies
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December 2021 by Nikia Allen
If you are not a certain race or if your credit card is not a platinum Visa, you get treated differently. It happened to my husband and I. I will never return to this hotel and I will make sure everyone knows why they should avoid staying at Econo Lodge in Garner. The hotel was unsafe because there was always drunk men outside loitering. The cleaning ladies acted like they were bothered when we requested towels. The owners were rude to my husband all because he tried to use my card with my name on it and not his as if we were trying to scam or something. Aside from everything else, it was the worst hotel I ever stayed at and the 2.5 stars is a generous rating that should be lowered based on every aspect of the hotel and the service.
