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January 2024 by Joseph Paulraj
This is a great place to take your vehicle for repairs. Folks are very friendly, knowledgeable, and they are very honest.
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January 2024 by m m
No charge diagnosis.Was correct on the referring problem.Gave me time to pay the bill.Works with interstate batteries.Affordable shop!!
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January 2024 by S Parrish
This place is a hidden gem. I found them recently when looking for a nearby shop who could do a pre-purchase inspection for me on short notice. These guys are knowledgeable, honest, friendly, and incredibly customer-focused. By far the best experience I’ve ever had with an auto shop. Highly recommended and I will definitely be back!
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January 2024 by Kelly Barnes
As a female, I have never walked into a mechanic shop and felt comfortable. My experiences always felt like I was being taken advantage of or I was being ‘up-sold’ for products I didn’t need due to my limited knowledge of cars UNTIL I walked into Walton’s! Professional, courteous and competent mechanics talk you through everything and explain what’s happening. Not only am I completely comfortable with how I’ve been treated, they have treated my college age daughter the same! No upselling, no taking advantage of our lack of knowledge related to cars - just total transparency on what is happening with your car. How refreshing to deal with honest, genuine and competent mechanics that treat you like they would their own mother, grandmother and/or daughter! Thank you Walton’s for showing me there are mechanics/mechanic shops that truly care about their customers! 10 out of 10 recommend! ??
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January 2024 by Jay
Look no further for a mechanic shop. This is the one you want. Why?1. Excellent service by a kind staff.2. No trying to sell you nonsense or charging up for stuff you don't need.3. Actually explain what the problem is.4. Fair prices for fair work.Really appreciate both times I've came to them with issues. And both times I left feelin like I don't want any other mechanic except for them. You won't be disappointed with these folks.
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January 2024 by Bruce Carper
Great place
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December 2023 by Elmer Wiggins
Excellent
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November 2023 by Alana Stanley
I came to them with a walk-in issue and saw that they were very busy, and now I understand why. This place knows that quality work and giving people a reason to trust them is going to get them business, because that’s why they have mine now! I went in for a few mysterious issues, all of which were simple fixes that they didn’t charge me for.They could have easily charged and replaced things and I wouldn’t have batted an eye at it. I really appreciate the respect for the working person and fellow human at this business. I will be telling my friends and coming back!
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November 2023 by Heidi Detweiler
If you are looking for trustworthy, VERY friendly, and openly communicative mechanics to service your car, go here! I haven't had better car service in years, prior to even moving to this area. I 100% recommend them for their great customer service and quality of work!Service: Auto power window repair
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October 2023 by Tee C.
I had an issue with my backup car and came here based off a recommendation of a friend. I hate going to the mechanic typically because most tend to take advantage of women. This was absolutely NOT the case here. They were knowledgeable, friendly, and explained everything to me in a way that was conducive to me understanding what the issue was with my car. In addition, it was an issue that they don't deal with (transmission issue), but they referred me to someone who did. Their customer service is A1! I have finally found a mechanic I can trust!
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September 2023 by Susan Campbell
Seriously cannot rave about this place enough. They are always accommodating with amazing service. They walk you through their process, with honest explanations.
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August 2023 by Lee Wishing IV
My wife and I both needed to take our cars to a garage to get looked at, and we had recommendations from two different friends to take our cars to Family Auto. We had a great customer experience. They explained exactly what was going on with our cars and did not try to sell us anything we did not need. We are greatly pleased with the service we received and highly recommend Family Auto to anyone else who might need an honest and trustworthy place to take their car. We will certainly continue to take our cars here if and when necessary.
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July 2023 by Kendall Deans
Absolutely phenomenal customer service! I took my car in and they changed all my brakes in the same day! They did an amazing job! ❤️❤️❤️They have exceptional service and I highly recommend them! Thank you all so much! The owner is super nice and a very caring person! You don’t find that much anymore! God bless you and your business!
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July 2023 by Lon Lohmiller
Brought multiple vehicles with multiple issues. Fast, friendly and economical service. Have used many auto service providers in the area, but these guys are the best.Services: Electrical repair
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July 2023 by Janie McInnis
Very friendly people. He explained everything needed for my sons car. Pricing was fair no last minute additional cost. Highly recommend
