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October 2023 by Jennifer Merlin
I’ve been bringing my daughter to this location for years. Today we stopped in for a trim. Nothing fancy just 3-4 inches trimmed off the back in a blunt cut. Every time we’ve come gotten her a trim and blow dry it’s been about $30 plus the tip. Today the girl charged us $52 for the trim and blow dry and I said $52???! She said long thick hair is extra. I know with color long thick hair is extra, but with a haircut??? I was shocked! Since I’ve never been charged extra for her having long hair before this I didn’t complain and paid it but I didn’t tip. Had she informed me of this before the service we would have either not gotten the blow dry or we would have went somewhere else. Not happy and after several years a fantastic sams customer we won’t be back.Service: Haircut
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August 2023 by michelle Logan
Lea cut and color my hair today and she was amazing. She was friendly, professional, and did a great job with the cut and color. She also did my grand babies hair and it looks so cute.
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July 2023 by Becky Boo
I came to this location for a butterfly haircut. The girl (Gracie) said that she knew how to do it, I sat down and told her that I didn’t want to lose much of my length, some was fine but not a lot (my hair was 3 inches past my bra line). She kept cutting and cutting, when she was done she gave me a mirror and turned me around, my hair is 2 inches ABOVE my bra line and a 2 inch wide section was left of my length…she said, “This was all I could keep of your length….or do you want me to just cut that off too?” I told her to just cut that too because it looked weird to keep it. I was devastated! I left and started crying in the car. I’m very picky about my hair and don’t usually let anyone cut it, I decided to take a chance that day. It won’t happen again! A butterfly cut, is a layered cut with curtain bangs. My hair looks like it has been hacked! ?
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May 2023 by Ellen Satterfield
Kaileen is a great stylist. She’s always consistent and professional about what she does. She’s a very good listener and fun to chat with as well!
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January 2023 by Robert OShea
My hair stylist Gracie couldn't understand the simple cut that I wanted to do. I told how much I wanted off. The style I wanted but She had to ask another stylist for help. Who started to cut my hair but then when Gracie finally was able to grasp what I wanted done, finished it. She asked me if I wanted condition but never mentioned to me that it cost an extra $12.00. I really feel like I was ripped off. If i had known upfront that it cost $12 extra, I would have said NO! I had an appointment for color at noon but ended up waiting over an hour. This after I was told they had a wide open schedule. Gracie didn't have a clue how to do color and then on top of that, told me it would cost $145.00 minimal and up. Then I'd have to come back the next day to finish off for another $100. I feel like I'm being ********************. Then when I got to my car, I realized that I was covered in hair. It was all over my forehead and on my face. I'll never go back to 42 Fantastic Sam's again. I had Shamera do my hair back in May of 2022 and absolutely loved it. That was the only reason I went back. To be honest with you, if I had known upfront, that Gracie didn't have a clue how to cut hair, I wouldn't have had her cut it. Now that I'm home, I can see that it is cut uneven. The customer service is so so but the actual reason to be there, stinks.
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December 2022 by Sandra Johnson-Leu
I am in this salon several times a week. While I have my regular Stylist, Wendy for most of my needs, Brianna also does my hair. They are both friendly and professional. They know exactly what I need and want, and I have never been dissatisfied with my services. I even have the daughters of my friends going there for their hair color and highlighting. And they love it. So, the perfect salon for all ages.Services: Hair coloring
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December 2022 by Laura Jackson
I received a hair trim from hair stylist, Bryanna, last week. Today I was at a different business receiving a facial. I thought I would have to do some rework of my hair after the facial. Bryanna did such a beautiful job with my cut/trim that my hair mostly fell into place today following my facial. I appreciated it so much that I felt I should let the stylist Bryanna know that she made my life easier. Thank you so much!
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November 2022 by Jane Raymond
I have had Wendy cut my hair twice now. Very happy with the cut. I love our conversations too. Very happy ?.
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August 2022 by Char Cassar
Asked for two inches to be cut, she cut at least nine!! My hair was to the middle of.my back, now just past.my shoulders. I have a very important meeting on Monday and no idea how to hide the thinning, because I use a clip to pull my hair up to cover it. The clip barely holds it now and no way my hair reaches the top!!
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July 2022 by Jessica Doscher
I didn't catch her name, but I went in for just a simple hair cut, and had a great experience. The girl that did my hair had short curly hair and was wearing a black flannel. She was very professional and very friendly during my whole experience. Would definitely recommend!Service: Haircut
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June 2022 by Kt Gehr
This was my first time to the salon, and I had Brianna cut my hair. She was terrific! She carefully assessed the condition of my hair, and asked questions of me before she started cutting. I found her to be caring and respectful. I will definitely be going back to Brianna!
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April 2022 by Christine T.
Had an appointment, but when I got there, the stylist was working on someone else and never spoke to me to let me know she was running behind for whatever reason. After 16 minutes past my appointment time, i just got up and left. Action or non actions make this place rude and do not care about the value of anyone's time. So I won't give my business there. They had my number, so if they were concerned they could of called me.
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April 2022 by Amber Svihl
Lea cut my hair she did an amazing job I'm seriously so obsessed I can't stop staring in the mirror recommend to anybody they are so nice and do a great job thank you lea!Services: Hairstyling
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March 2022 by Mari C
I have been going here for a year and l am very happy with the services! I have had haircuts, style, color and highlights and appreciate the prices of the services. My stylist listens to me and is very attentive to what l ask for. I am a customer for life!
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January 2022 by Sarah Weaver
Went in today for my scheduled appointment. Was wanting to get a balayage, waited for 30 minutes to finally get in the chair. The very rude women named Wendy laughed in my face when I showed her the picture and said “I knew you’d show me a picture like this” then proceeded to tell me my hair was too long and I had too much hair for her to be able to do my hair. She told me that the only thing I could get highlights, which I didn’t want. VERY disappointed in the staff here. They knew I had long hair and wanted it much lighter. If you cannot do your job do not waste others time just to be disrespectful Wendy. This location is a franchise so no other action can be done but a bad review.Service: Balayage
