-
February 2024 by Christian Lupo
I Called GameStop about a Nintendo Switch because I am unsure of which one I wanted to get and I don’t know anything about them. I was asking questions because it’s gonna be a gift. As soon as I asked about the newer one the associate hung up on me intentionally. I’m not going to waste my money at a place that isn’t going to meet the customers needs especially if they have a question. This is why GameStop is going to get shut down because of poor customer service. I’d rather deal with Bestbuy then go to GameStop. Good Job GameStop on 42 you lost out of a $700+ sale. I will not be going to this GameStop ever again.
-
January 2024 by James Proctor
So I pretty much walked in started looking at games the guy at the front register was on the phone with his girlfriend or whatever I guess he didn't have time to say hey you need some help you know customer service type stuff. It's all good I just purchased my console some place else
-
January 2024 by Ivonne Chavez
I had an issue at a different location and visited this store for help. I was helped by Kevin who’s new there but he figured out and resolved my issue in less than 20 mins.
-
October 2023 by Jeremy Hernandez
The associate you had working today in the afternoon was extremely rude to me. There was a promotion on the wall on the Funko pops and so I politely asked and he was not engaging and had a horrible attitude. I told him if he's working in customer service with that type of approach to people then maybe he might just want to reconsider. I had to second guess if I wanted to purchase the items and I ended up leaving empty handed. I'll go do business elsewhere. Whoever runs this location your associates need to do better.
-
August 2023 by Brian F
Close, Friendly staff... Do wish they had a bigger selection of PS5 games but eh whatever
-
July 2023 by Jordan Ramsey
This place is literally never open anymore. I’ve gone at least 3 times during open hours even posted on the door and they still aren’t open.
-
June 2023 by Nando Buckets
Horrible place. Gamestop as a whole is trash. Their associates who work there are useless. Was told they would be open for a game and when i got there, they were closed. That kid matt had no customer service skills, or knowledge of the store regarding game release. I was on the edge with them, but after today clearly going other places.
-
March 2023 by Jake Dolan
They are the only people who picked up and actually helped me They’re real as hell for that
-
March 2022 by Marisha Avery
This store is always well stocked. They have a great selection of products.
-
February 2022 by Justin Butler
Purchased an Xbox Series X bundle here and while the transaction was processing, their system crashed. The store manager was there at the time, and assured me the payment had not gone through and we re-ran the transaction. Both payments ended up hitting my account for the purchase of one bundle. I approached the store manager and she said there was nothing she could do and directed me to their corporate office. I called their corporate office and they directed me back to the store manager at which point I lodged a formal dispute and have heard nothing to date. The reason I suggest you no longer shop here, is that the store manager said their system crashes like this all the time, so I would imagine others are being charged double for products if this is the case. If you do shop here, I highly recommend paying only in cash.
-
February 2022 by Aaqil R
The pizza was hot and fresh and Kim delivered it with a smile. She is awesome. Thank you Kim!
-
September 2021 by Helaina H.
Wonderful to deal with. The staff is highly knowledgeable and very patient with the dumbest of questions. When I came in to purchase a gift for my husband the sales associate helped me pick out a game system with accessories that would help accommodate his disabilities (vision and hearing impairments) and suggested several games that he would like based on his interests and usual purchases. This special assistance was much appreciated. The store has an outstanding selection of both new and used games, along with pop culture toys. A gamer's paradise. Thanks!
-
May 2021 by kyl sch
The girl who helped us was super nice! Usually have alot of things in stock and conveniently located in a shopping plaza.
-
May 2021 by Steve Swint
I like to thank Maria for her help, and game recommendations on the game That I purchased.
-
April 2021 by Justin Bloemeke
The service has usually been great and the stock has been better than most other locations but today we tried loading up a pre owned game we bought from there but it was the completely wrong version of said game. We tried calling the store about it which refused to take it back without a receipt which they never gave out to begin with. I will not be coming back here because I do not want to be advertised something only to be stuck with something completely different.
