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December 2023 by Holly Millsaps
Very professional! Does a great job! Thank you!
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September 2023 by Karen Nelson
Fantastic staff. They do a great job on the vehicles
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July 2023 by Tionne Davis
Gerber Collision was extremely professional and had my car fixed in a timely manner. It was in the shop for only 3 weeks and it looks as if I never got in an accident. They even took matters into their own hands to get my car out of the storage yard when USAA took a long time to pay the storage fee. I definitely recommend coming here for any repairs to your car.Services: Steering & suspension repair
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April 2023 by Donna Stephens
I got an estimate at a timely matter . I recommend Gerber to any body that need repairs done. Thank you for everything
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April 2023 by Mel B.
I was in a car accident on 12/19/2022 in a brand new car. The amount of work that needed to be done, they should've totaled the car out. Every week it's almost done, it's almost done. It's almost done. Well 94 days and $14,500 later I got my car back on 3/24/2023 and it's still not fixed. *As soon as I picked it up the door handle flew off.*TPS monitor is still on. *They didn't do a full alignment and this car rides HORRIBLE. *The trunk latch isn't engaging with the trunk therefore it doesn't just pop open with the button.*I took my car back to the dealer and they pointed out all the defects and said that it's no longer a certified car. * AND I'm missing my Mazda 3 emblems on the trunk.I Keep calling to get an update on when to expect my handle and the repairs that they claim that they did and now almost 3 weeks later no answer. Robert has been avoiding me. DON'T TAKE YOUR CAR THERE. He's friendly and all, but friendly ain't fixing my car. I hope USAA haven't paid you all for this hack job.
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February 2023 by Julio Vazquez
Really good service. They contacted me twice a week to advise me of their progress and how the parts order was going. When they finished, the car looked brand new. Friendly and professional, I'd definitely use them again.Service: Body & Trim
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December 2022 by Courtney Gates
Eh I took my Elantra here after an accident and they could not for the life of me put the hood on straight to where it lined up perfectly
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October 2022 by Miss Cora
Phenomenal work and the employees are very nice! Highly recommend their service.Services: Auto glass repair
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September 2022 by Kristen N.
I had to have my car towed here after an accident and my ex mother in law picked this place. Well after speaking to the receptionist multiple times about it being my car they still would not update me on anything so I had to call each time to see what was going on. Only for them to go behind my back and tell people I was harassing them. The timeline of my car kept getting pushed further and further away. They had it over 4 weeks and I had no rental through insurance after that but they did not care. When I called initially it was only going to take a couple weeks. It only needed paint and then it would be done. Followed up by we need to order parts to fix it. Then they had to wait on parts. Back to being almost done. To then needing something else. It was beyond frustrating to have to constantly be told maybe this week maybe next like nobody had a clue. The "manager" I'm assuming got on the phone with me eventually and talked down to me and didn't want to hear what I actually had to say. Definitely will not be going back
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January 2022 by Kyleen King
I took my car in for an appraisal and they damaged the latch for my hood causing it to slam into the windshield on my way home. They then lied to my insurance company claiming they told me about it before I left. I can’t speak to the work that they do as I will never be taking my car back to them but I can say that they are not honest and I would not trust them if you take your car here.
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October 2021 by Marty L.
Went to this location since it was an Allstate recommended repair shop. Unfortunately it was going to be two months before they could just set an estimate appointment. I went to another collision repair shop.
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August 2021 by Jeff Hayes
They back up their work... had a little technical issue & Kelly couldn't have been more helpful!Highly recommend this business.
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August 2021 by Corbin Burdick
Don’t stand up to their promises finish date, my truck still isn’t complete and it’s been a month since my wreck, wouldn’t pick up the phone when I was leaving messages to see if my part came in so I called the distributor and they said they delivered it the week before, refusing to fix something broken from the wreck when the insurence is paying them to fix the wreck damages. After they finally get my truck right it’s the last time they will be seeing itServices: Painting
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July 2021 by Les S.
Really, really good. Excellent, courteous, friendly staff in a clean and comfortable office. Estimate was good. Communication was great - always timely. Vehicle was repaired ahead of schedule, and the work was flawless. They cleaned it inside and out too! I highly recommend them for the skilled staff and workmanship. I will post pictures... Did I mention they have decent coffee too?
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July 2021 by Uncaged Rage
Kept pushing the estimated repair time back. Never called to update us even after we asked and they said they would on multiple occasions, we always had to call. Plus, they kept blaming ford and geico for them being so late and it's just not professional my car was in this shop for a week with minor repairs to be done before they started working on it and even then it took us bothering them and calling before they said the repair time went from 10 days to the next day. Everytime we called we got told something different and Just seems like they were planning on taking their time and i do not like that, would not use them again.Services: Exhaust
