Hampton Inn Raleigh/Garner offers a mostly comfortable and clean stay with recently renovated rooms and friendly staff. Guests appreciated the spacious rooms and good breakfast options, with some noting the breakfast setup was above average. The front desk staff, including a helpful employee, received positive remarks for their welcoming and caring attitude. However, some guests found the room furniture, such as the couch, uncomfortable, and felt the need for room freshening. The bathroom was updated but small, with one guest mentioning the inclusion of a night light. Wi-Fi was reported as unreliable, especially during early morning arrivals, requiring guests to call the front desk for assistance. Digital key check-in on the app was inconsistent, causing inconvenience. The hotel is located about 10 minutes from downtown Raleigh and has limited walkable dining options nearby. Overall, the hotel provides a good stay, with attentive service and updated amenities, though some areas could see improvement.
I’ve been in better Hampton inns. This one needs room freshening. Couch is uncomfortable.Staff was excellent! Mary is great! Breakfast was ok. Same thing every day. Wi-Fi was awful.Need outdoor seating area
March 2024
Pre-covid service! So refreshing to have an informed, caring front desk clerk and an above average cleaning crew!!! I haven't seen this level of service in a hotel in a long while!!!!!! Bravo!!!!!
March 2024
excellent location. warm and welcoming staff. spotless room.
