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February 2024 by brenda James
My service at Kohl's was excellent.
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February 2024 by Sammy Benjamin
Store# 0612. Kohls Garner NCSurgery# 9845360722726114Rating: 5 * of 5The store has most entering I need from Kohls. The store agents are friendly and helpful. I want to mention one agent specially who always stands out and goes out of her way to make sure all our coupons and Kohls cash can be found and applied correctly. If leaves us happy with a pleasant shopping experience.KUDOS TO MICAH F for being a great example of cheerful customer service to the customer and looking out at the interest of the shoppers so we feel invited to shop at the Garner Kohls. It gives us a reason to come back and shop again at this store. ???- Sammy Benjamin
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February 2024 by Amanda Yarborough
Best kohls around. Best staff. Clean. Always.
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February 2024 by Miguel Garcia Cortes
Good prices and very nice service
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February 2024 by J. W.
The older man at the customer service desk made my while check out experience uncomfortable. I held up my large item for him to scan and there was no tag. He actually asked me if I removed it myself and then told me to get another one. After, he kept aggressively pushing the kohl's card saying he was trying to do me a favor by saying I'd get $100 off and since I had a debit card to just use that to pay it off. No matter how many times I declined he kept peer pressuring me and made me and my friend uncomfortable. If I didn't need the suitcases I would've just walked out and never shop there again. When I was walking to get the other suitcase, the self check out girl kept eyeing me weirdly like I was doing something wrong. Then while waiting for my receipt the man said, "Well, I'm saving you $60 no matter what you say" and gave me kohl's cash. I don't even feel okay using it. Left kohl's feeling uncomfortable.
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February 2024 by Yaya Coco Craz
Great and kind interaction, knowledgeable information given, and received quality service. Thank you Micah and Ginny for a pleasant experience.
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January 2024 by Shirley Brett
I was very surprised the return lines were not very long.
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January 2024 by Eyla Santos
Worst customer service
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January 2024 by Geno Black
Friendly helpful staff always willing to go out of their way to help prices are reasonable
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December 2023 by Carolyn Ratliff
There has been a decrease in some designer brands;. Customer Service appeared to have improved .... Merchandises were well organized;. Customer Service Representative was available on the floor to assist customers while shopping.;. Checkout time has improved, probably, because of self-service checkouts and adequate cashiers.
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December 2023 by Kimberly Parrish
Speed of check out was awesome!! I was my own associate and it was very quick!!! ?
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December 2023 by brandon watkins
Customer service could use a little work
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December 2023 by Lynda Poyner
This Kohls is a great place to shop. The associates are very helpful and friendly!!
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December 2023 by Patti Heaps
The lines weren't long but Dock called me over to the customer service desk because he was free which sped up the process. he was very cheerful.
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December 2023 by Cherry Misha
Great experience. Woman name Mitsub helped me with jeans sizing. Took time and showed me where items are exactly located, look up items to see if they were online. Explained to me about deals and disconnects. Definitely coming back to this location. Hope to see her again!
