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December 2023 by Jared Wood
Alena has hands down given me the best customer service experience I’ve ever had anywhere! She is genuine, cares for your needs and is willing to help you in anyway possible. I’ve come in 3 different times and spent a long time trying different mattresses and pillows. Alena had great advice and knowledge on all the products and was able to help me make a great decision. I’m super pleased with my experience at mattress warehouse of garner and will say they are the best mattress store you can go to. They have the best inventory you will find anywhere hands downand you can lay on everything with pillows provided. Go see Alena today and take that step to get the best nights sleep you ever had!
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November 2023 by Robin Boyd
We were very fortunate to work with Roy, #1!!! We walked out after purchasing a very comfortable bed and left, feeling like we had made a friend. Roy listened to our needs and didn't push us out of our comfort zone! We will be back or follow Roy whenever he works!
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November 2023 by Sampath Nalluri
I recently visited the mattress warehouse store and had the pleasure of being assisted by Roy. I must say, my experience was exceptional from start to finish. Roy's knowledge about mattresses and his willingness to help me find the perfect one was truly impressive. He was patient, answered all my questions, and made the whole process easy and enjoyable. The store itself had a great selection, and the prices were competitive. I am thrilled with my new mattress, and it's all thanks to Roy's expertise and excellent customer service. I highly recommend this store, and I'm giving it a well-deserved 5-star rating!"
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November 2023 by JHON JAIRO SALINAS
Garner's store is the best, especially Roy's special, pleasant and respectful attention. In addition to all your understanding in meeting our needs, thank you for everything.
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October 2023 by Ki Kear
I would like to thank Roy for a great experience. I appreciate your friendliness and willingness to help me find the perfect mattress. I enjoyed the laughs and your patience while I tested each mattress designed just for me. I will definitely return to this store for future purchases. I highly recommend the Hwy 70 location in Garner. Last but not least Roy gave me the high lights and benefits of each mattress which made my decision much easier.
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August 2023 by Patricia Kenan
When we went there the young lady seemed as if she could careless if she got the sale. No enthusiasm what so ever. We left to check out one more place . Needless to say we bought a different mattress at a different store and probably saved about $400 and the salesman wasn't pushy, but informative and great customer service. Customer service still matters.
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April 2023 by Kate Blinka
Wonderful customer service from Faith and at the Timber Dr location as well. They were very patient as my son tried the mattresses multiple times. They answered our questions and did a wonderful job helping us make an informed decision. The mattress was delivered on time and the gentlemen who delivered it here helpful and courteous. My son has been very happy with his mattress and reports a wonderful night's sleep!
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February 2023 by KwcC8
Faith was great, she helped quickly and efficiently. She hooked me up with a great deal out of the kindness of her heart. Quick delivery time- go see her and check her out.
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February 2023 by Melody
Faith was amazing! She was such a pleasure to work with for sure . I would highly recommend coming to see her here. In and out super quick .
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February 2023 by Vondra Alston
I had the pleasure of working with DION and he was awesome! I came in unsure of what I wanted and he was able to help me narrow my options down by using the machine they have to provide your best choices. He took his time assisting me with trying out the different choices until I found the perfect one for my fiance and I! Not only is the mattress great, he was able to throw in 2 awesome pillows AND a mattress protector! I was a little bummed when he said I couldn't get the mattress until a week later, but he worked his magic and was able to have it delivered (free of charge!) in 2 days!! If you are looking for a mattress and want exceptional customer service, go see Dion. He's the best!!
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February 2023 by Michael Marks
I came in today and was helped by Faith. She was courteous, upbeat, and very knowledgeable about the products being sold. She also seamlessly assisted fellow employees with questions and trained an employee while assiting me and didn't miss a beat. Thank you for your help with purchasing my new mattress.
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February 2023 by Miriam Perez
Had the pleasure of meeting Faith from Mattress Warehouse in Garner. What a wonderful impression she made and we purchased a mattress as well. Great asset to the business.
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February 2023 by Ron sanders
Faith, the manager, was excellent in customer care. She was informative, very personable, and guided us to meet our needs.My wife and I decided the Mattress Warehouse had the product we were looking for. Faith was kind and patient and was willing to answer all our questions. At no time did we feel pressured to buy. It was our pleasure to purchase tonight.My wife purchased two bunkie boards a few years ago. Faith's attentiveness for that minimal purchase made us feel that she was a person who would respect us and who could be trusted.Look for Faith and her staff!
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January 2023 by Riley Snowe
Brian is awesome! He helped my boyfriend and I find our new favorite bed! He was extremely patient, funny, very knowledgeable, and genuinely a nice guy. I have never been to a Mattress Warehouse before, but I am glad we came here.
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December 2022 by dizzyme 325
Faith was amazing. She was so helpful and she moved mattresses like the pro she is. I found my happy mattress medium for the best price.
