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January 2024 by Deborah Myrick Miller
Ordered 16 balloons arrangement. Ordered online for a certain time and they brought to my car as soon as I got there.
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January 2024 by Ethan Apple
Leslie was great helping me pick out everything I needed which made it a breeze!
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January 2024 by Carmen Ojeda
The staff are very helpful and friendly! We had a problem with door dash delivering our balloons on the night of our graduation party, so we called the store and they did a great job helping us out with a last minute pickup. Great customer service!
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January 2024 by Jamie Tchernykh
Came on to get balloons filled on my daughter’s first birthday. Madison and Jackson were very kind and quick. It was a cold, rainy and windy day and Jackson saw the “1” balloon flying off and me chasing it in the lot. When o came in, ready to pay for another, Jackson said he must have tied it poorly and was already filling another one.I was never going to blame him or ask for a freebie, but he hooked it up, without hesitation. Love the service, love the people. I am very grateful for moments like this.
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November 2023 by Aline N. L
Tulle, the manager in charge of the store was extremely patient with me at Halloween time, I bought a Wonder Woman costume and it was missing accessories, I went there and she changed it for me, the size was too big, she changed it for me, and I got a smaller size that was too tight, and yet, with all the patience in the world, she changed it for me! For more people like this with empathy, and understanding what is right for the customer. Thank you for making these exchanges for me. In the end, I got a costume for my daughter that was a size bigger for her to wear next year at Halloween, and I left there very satisfied with the service of the manager leader!
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October 2023 by Sybil Bunn
Items priced on the self one price get to the register and since it was selling so good they up the price, no more buying from them!!!!!!!!?
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August 2023 by Raquel Reyes
Used the online order, and in store pick up for the first time to order a last minute Unicorn Piñata. They had several great "available in store" options that came as kits with everything I needed included.My order was ready when I arrived and an associate helped me right away while I waited at the Pick Up Counter - Birthday Party Snafu Averted!Thank you!
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July 2023 by Tawn Ellerbe
Excellent Customer Service. I’d like to recognize Melody for assisting me recently for my son’s h.s. graduation. Thank you Melody!
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May 2023 by Haley Ross
absolutely terrible service, disrespectful. front check out and balloon service women were very rude. probably good to try another party store
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May 2023 by Mickeal Rhaney
Jada was great in assisting my party with everything we needed. Store was very organized and all associates were friendly and welcoming.
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April 2023 by Family Lepore
Wow! What an amazing store! Good vibes and lots of nice kids birthday items to choose from. Very impressed by the selection.
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April 2023 by Naynaysmiless
We were not greeted at all when coming into the store and was not offered any help. There was an associate assisting other customers at the cashier and she didn’t even say anything when my family and I was leaving the store, I believe her name was Ashley and thought it was so rude. Poor etiquette and will not be coming back.
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February 2023 by J D
Had balloons delivered. It’s included in the cost of inflating them. Some of my latex balloons popped during inflation and they called to let me know and offered to replace them free of charge, which I certainly didn’t expect. These weren’t even balloons I bought there. I was very happy with the service I received.
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February 2023 by C D Evans
I placed an online order which was directing me to pick part of my order while the rest would be delivered. Ashley called me from the Garner store and directed me on how to get my whole order delivered! I'm so grateful that she called me and saved me time and gas.
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January 2023 by C. R Scott
We got the BEST help from one of the ladies who listened, suggested and executed EXACTLY what we wanted! Thank you, Party City! Our Garland was perfect!
