“Had a load delivered with no problem. The delivery man
Was polite and friendly. Very professional.
Didn't take very long was done and gone.”
“Thank you to Yaz (assistant manager), Ta’Niyah and Quanie (associates). I had an extremely terrible experience at another Uhaul location nearby; these ladies took responsibility and made it right.”
“The guys were very accommodating and helpful during my visit. The vehicle was all set and was in very good condition and was easy to operate. I’m very thankful for the opportunity to work with the New Bern U-haul team and will certainly return if I ever need to rent more equipment from them!”
“Came by Monday morning, 8.12.24 about 745am to get my 5x8 ATV Trailer rewired. After speaking with the wire guy, he shared that U-Hall wires autos but not trailers. I went to the Manager, Paul to let him know, simply, I had neen misinformed, not a big deal. We talked and he recommened to take my trailer to Leonard's up the street after an exceptional interaction. That's why I'm writing the review. Just to say I appreciated the interaction and the referral from Paul, the Manager. More importantly, the fact that Paul asked me to come back if Leonard was not able to help me. This is why I've done business here through the years. They do good business. Thanks you two. AC
PS....Kyle at Leonard got me straight.”
“Excellent group of folks at the Mechanical Blvd. location. Precious is the best multi tasker I've ever seen. I've been a rather frequent renter last few years what with kids in college and I'm generally the go to guy for helping some older folks move. Anyway, I've read the 1 star comments and that just has not been my experience at all with any of the folks up there. Last point, as a 'career Army brat', I've done my share of moving, and I can tell you it's a well run place and the folks are good folks. 'Nuff said.”