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January 2024 by Lee G
Great deals on shoes bogo 50% off.....Usually grab 2 pair and a good price. Wish they did price match. Would definitely get more business
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January 2024 by Telita Neal
Bought crocs for my granddaughter she loved them
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November 2023 by Bran
Rack Room Shoes seems to have lack of customer service at all stores. Employees were not that friendly, did not offer help, and at one time a male employee was following my family and I around in the store (racially profiling us). Just a horrible experience all around. I will not return for any shopping and do not recommend this store to anyone.
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November 2023 by Angela Brown
Great selection need more wide options in store.
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September 2023 by Rebecca King
We were at this Rack Room shoes at White Oak in Garner. I was with my kids. My kid was taking the display shoes off of the racks. The manager came over and pointed at me and rudely yelled at me and told me to be watching my kid better because they didn’t have time to clean up all the mess.I can understand wanting to keep your store clean and free of shoes everywhere but that is NOT the best way to treat customers. What would have been the nicer option was to say: excuse me but would you mind cleaning up these shoes?My husband was also looking for shoes as well. He picked shoes out and had them on the floor still thinking about buying them or not and the manager came and put the shoes, that my husband was looking at, back on the shelf. My husband then said: I was still looking at those shoes.Guess we will shop at a different shoe store then.
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May 2023 by Mark Ellingwood
I needed to get some new boots for work and found a great pair. I took advantage of the bogo half off sale and got a very comfortable pair of slip on New Balance. Boots are tough and will take a little while to break in but the slip ons are immediately comfortable.
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March 2023 by Sam M
This store is clean. It has a wide selection of shoes. The four instead of five stars is due to narrow aisles and not many places to sit to try on shoes.
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December 2022 by Clayton
Service was good but there was a real lack of selection to choose from if you are over size 10.Perhaps this is a supply chain issue as this is normally not the case at this location.Also, they seem to have a real problem keeping staff, seems like its an entirely new crew every time I go.
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December 2022 by Angela Thompson
Here to support our Seniors for Christmas and there were some amazing deals.
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December 2022 by Shiree Jones
Always find what I'm looking for...Friendly and helpful staff. Military discount every Tuesday
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September 2022 by Bill Hampel
Great selection of different brand shoes. They have a great selection of extra wide shoes. Good prices.
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September 2022 by julie Gonzales
I used to shop here alot.. lately can't find my 9 year Olds size can't find my size.. and so many shoes are excluded from the buy one get one half off..
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August 2022 by Carol King
I came in looking hiking shoes. I needed a pair from a top shelf before making my final purchase and someone was quick to help. They also kept checking with me trying on different pairs. When I checked out I gave them 2 phone numbers to see if I was on their rewards program, I was not. The cashier did not offer to sign me up.
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August 2022 by Michelle Honeycutt
It was really nice. They ask if they can help 7 find things but they don't keep working u about it,if u know what I mean. I find what I was looking for and they were really nice shoes and sneakers. It was a very good experience for e!!
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August 2022 by Rose Phoenix
They had REALLY nice service. We got there late and nearly got locked in but it was really easy to find the shoes I'm looking for and they had a great sale going too.