U-Haul Moving & Storage of Garner offers a variety of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage units, portable U-Box containers, hitch installations, and moving supplies. The facility is well-maintained and prioritizes safety and hygiene. Customers frequently praise the staff for their courteous, caring, and helpful service, with several mentioning staff members who go above and beyond to assist. Despite being busy and understaffed at times, the staff works hard to provide good support, often taking extra time to help resolve issues and guide customers through the process. Customers appreciate the attentive service and the effort staff put into making their experience smooth. Overall, U-Haul of Garner is recognized for its well-cared-for facility and friendly staff, with many satisfied customers expressing gratitude for the helpful service they received.
I can't give zero stars or I would. Customer service sucks. Eric is terrible employee and is a total liar. Would never ever use this u haul place again. I also have had to file multiple complaints about him and this store to the district manager and the people above them. So so terrible here
July 2024
Poor customer service both in the store and on the phone
June 2024
This is the worst dealers in the US. They put you on hold and never answer back. They’ve done this to me many times. They don’t follow directions for shipping uboxes.
