The UPS Store in Garner offers expert packing, shipping, printing, and mailbox services. Customers report amazing and incredible experiences, consistently praising the phenomenal staff for being friendly, helpful, kind, professional, and caring. The team is noted for creating a positive environment and providing quality service with a personal touch, including follow-ups to confirm deliveries. The location is described as well-organized and earns strong recommendations for its professionalism and efficiency. While one isolated issue with a cashier is mentioned, reviews overwhelmingly highlight excellent customer service that has earned the business loyal customers who go nowhere else. The store’s 24/7 mailbox access is also appreciated. This locally owned location in Garner Towne Square is highlighted for turning frustrating experiences from elsewhere into a blessing, with service that makes customers feel truly helped.
Emily was extremely patient and nice.. She went above and beyond.. She needs a raise
August 2025
Professionally, knowledgeable and easy in & out.
July 2025
Just had an amazing experience with UPS on Timber Drive. Bryan and Dave made my shipment of 2 furniture items easy and stress free. The shipment actually arrived a day early to Texas. Our family highly recommends this store for quality service, follow ups, and caring about their customers.
