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December 2023 by ashley Price
These boys they hire at this store are less than helpful. They do not care for their job or the people that come here for help. Find a better option for service.
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November 2023 by Justin
This is the best location Advance Auto has in the Gastonia Area. Great Customer Service & very Knowledgeable about vehicles & we're able to assist in the diagnostic of the issue I was having. Thank you for your outstanding service.
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September 2023 by Jamie Martin (Cherokee cowboy)
They have a nice selection parts and accessories Automotive needs. They have a nice selection of upgrade parts. And I also like there quality brand name parts and accessories. And their prices they average the same as the other quality named dealers. To me it is a great place to buy your parts. ☆Cowboy☆??
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September 2023 by Mike Keough
They are always eager to help. Very nice people
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September 2023 by Kay P.
My 2029 Toyota Camry was hesitating to start. After going to two other auto part establishments and getting no real answers tax to whether it was my battery, the alternator or the alternator belt, we decided to go to Advanced on York Road in Gastonia and am I glad we did.Andre was quick to acknowledge us upon our entering the store and quickly moved to come out to test out my battery, etc. after just a few moments he was able to tell us the problem was indeed the battery. Not only did he point out the battery's weakness but he also showed us where the battery was bubbled on one side. He was very thorough in his explanation of how the battery has the potential of exploding once it reaches this state as well. Additionally, Andre was very helpful in helping us to choose the best wiper blade replacement for my car.We could not be more pleased with the attention, thoroughness, service and kindness this nice man extended. This was by far our best experience at any auto parts establishment! Andre is the face of what real customer service should be!We will certainly return to this particular Advanced Auto for any future assistance with our vehicle needs and hope that Andre will always be there to assist us.PS. It would be a great thing for Advanced to install some type of awning or covered area for employees such as Andre to utilize while doing checks and/or installations to protect them from the hot Sun, rain or snow. We cannot believe this hasn't already been done!Sincerely,John and Kay PearsonGastonia, SC
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February 2023 by Ricky O'Neal
I usually go there because they're closest to me and not much difference between them and AutoZone O'Reilly's, ECT other than that Napa is my choice because they usually have what the others don't and their products are overall a little better except for car batteries Napa is the place to go
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November 2022 by John Sharpe
It's good a experience sometimes, but sometimes it's terrible. Looks closed after dark they forget to cut the outside lights on. One thing is they can't seem to keep employees working so have some patience if you shop there!
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October 2022 by Angeline Schettig
Stopped by store this past Tuesday around 6pm in desperate need of a fuse for my cigarette lighter to charge my phone, which was completely dead, and not knowing the streets of Gastonia, I was completely lost. I asked the two men working behind the counter if they could help me get a fuse installed, and both men flat out refused to help stating it was against store policy.. I pleaded with them to help, but they just kept shaking their heads.. Fortunately, I was able to get directions to I-85 from a near by business after leaving the Advance Auto store(Same guys behind the counter gave me false directions) and found my way home.. Next day, I went to an AutoZone where not only did the customer associate know what fuse I needed, but helped in installing it for me. Cigarette lighter works now, and I'm able to charge my phone while on the road thanks to the wonderful folks at AutoZone.
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October 2022 by Bd D
Very helpful and knowledgable staff. I am confident about my purchase.
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August 2022 by angela howard
Very helpful polite and got the job of changing my battery done very efficiently
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August 2022 by The Squirrel Chronicles aka Rescue's
Didn't have the parts and had no idea what we needed. Simple parts blow their mind
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June 2022 by Jenny Jeter
The associate named Tony Perez helped me so much he explained everything to me he gave me what I need told me how to use it and got my car back running perfectly and I did not have to go see a mechanic if you need help go to the advance Auto parts
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March 2022 by Russell Sutton
Well the employees have always been very nice to me they seem to be happy and positive people they always have what I need and are very helpful I think it's a great parts store
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February 2022 by Earl Hall
Some parts good price just call and compare with other places. Professional help at least one person on duty very knowledgeable
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February 2022 by Tom Murphy
the staff was very helpful but could have been a little more knowledgeable
