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January 2024 by Dixie Smith
Danny White was absolutely wonderful!!! I was greeted within 30 seconds of walking in the door. He was so very helpful & listened to all of our wants & needs. & had us totally switched over to AT&T start to finish in about an hour. Highly highly recommend Danny!!! He made our experience WONDERFUL!
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January 2024 by natasha dixon
Went to att from tmobile to transfer and port over lines. I spent 2 days with this store to only have my line canceled for suspected fraud. Went back into the store and no reason was given, spoke to fraud department no reason. Spent another day trying to get a refund on a phone that I can't use. Customer service in a whole with this situation was below bare minimum.
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January 2024 by Nautica Poole
I switched from Verizon to AT&T and I saved so much money! My bill went down over $100 a month and the service is great! I couldn’t have done it without the help of Nelly! She walked me through everything in a timely manner and made sure I got the best deals! I will definitely be back to this location when I need assistance!
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January 2024 by Erin Herscher
I went in one time just needing a screen protector and a new case and Nelly was so sweet and super her helpful!
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January 2024 by kd 4xxx
Very good customer service. Always get the good help I’m looking for!
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January 2024 by Faith Lowery
Brittany assisted us last week. We absolutely love her!! She deserves a raise.
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January 2024 by Anthony Weeks
Extremely rude and discriminatory employees. Just call up the store and see how they answer the phone. Even worse in person. AT&T should be embarrassed by this "corporate" store.
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September 2023 by Andrea Contreras
My phone was broke and I needed a replacement. The representative that helped me was SO kind, quick and personable. She was really about ensuring I had a great experience. All the while, she was training a new employee who was also great and caught on quickly to everything he was learning. Great experience overall.
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August 2023 by November Ten
The customer service here is grade A. Audi is absolutely amazing. Her people skills are top notch. She went out of her way to make my experience awesome. Thank you Audi and AT&T
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June 2023 by Isabel Marcano
We were assisted by Jay. His customer service was excellent. We were there on 5/26. My nephew graduated that day. We we're pressed for time, but Jay took care of us in less than an hour. He deserves a raise.
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May 2023 by Rusty Shakleford
Most awkward interaction I've ever had. I've seen someone so not interested in helping a potential customer, we were treated as if we had no money and they had no time for us but in reality I had 800 in my pocket looking for a new cell service. Boost mobile is by far the best cell service hands down. We got 2 new A23 and unlimited plans for extremely reasonable and the service is great. Don't waste your time here.
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March 2023 by Brookelynn Edmonson
My fiancé and I went in with questions about our bill and looking to upgrade a device. Jay worked with us patiently the entire time we were there. He answered all of our questions with no hesitation. He even went out of his way to help other customers (extremely rude ones at that all while maintaining a professional attitude about him) without taking away from our experience. Awesome all the way around!
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March 2023 by Scott ODell
One of the worst customer service experiences you will have. Calling customer service won’t help and will tell you need to go into the local store. Then go to the store and they tell you you have to call customer service. If you go online to schedule an appointment you still have to wait over an hour or more. People move slow as molasses and no one is friendly.
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March 2023 by Daniel Guillen
Waiting at this location is insane, today I decided to change my cellphone provider after 19 years to AT&T and honestly this is not a great start. No one seem to care, and for the looks of it no one seem to know what they doing. Hopefully another location will be better.
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March 2023 by Elijah Neal
Great store, Audi was super helpful, knowledgeable, and nice. She knew what she was doing. Exceeded expectations and treated us like family. Thank you Audi and other staff.
