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November 2023 by Red bird
Employees did a great job cleaning my car. I'm very appreciative of there service. One less thing in life that I have to do and it makes life easier. Thank you guys, well done!
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November 2023 by Angel Dimpfl
Bought the deal of the month and the saying “ Get what you pay for” is exactly what I got. The inside wasn’t wiped down or vacuumed as instructed. Had to let the attendant know that he needed to wipe the dash board down and re vacuum.
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November 2023 by shelly dorantes
Awful service, paid for inside and out, they rushed to get it done, didn’t wipe the inside, i had to ask to have it done, but they said it had already been done, i drive a jeep, and they didn't clean my rubber mats, they said that that was not included in the service,Will not go back
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August 2023 by Nikki Ivey
I go to this location because it's close to me. The last 2 visits I was not pleased. I had to asked them wipe out again the last time. Today I had to ask them to vacuum my car again. They rushed my exterior and had to do it again. I will try another location because it's too expensive $42 for them to rush my job and think I wouldn't notice.
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August 2023 by Connie Keenan
Fast, professional and efficient. They did a great job on my car and greeted me with friendly smiles. I have always enjoyed going to this location. Thank you, guys!
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August 2023 by Frank Kapelar
Every Autobell I have used has been top notch. Probably means there training is excellent and they do a great job of hiring
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August 2023 by Heath D.
Not sure what is going on with this location within the last few months. I used to come through about once a week on my way home from work. Recently it's been a nightmare trying to get my truck cleaned out. Pay for full service and get unenthusiastic half service results. There doesn't seem to be any organization with the folks working here and no one seems to be in charge. Has been taking several minutes to be greeted and get into the wash after a drone with no personality rings me up. Wash usually does a very good job, but the human element seems to struggle. No one knows which spot or line to pull into to get vacuumed and wiped down. Door jambs, parts of dash, and sections of windows have been missed the 3 times through. Tire shine only ever makes it onto about 2/3 of each tire. The vacuum hose gets drug through puddles and then into my seats and I've mentioned something to kids vacuuming, but no one seems to care. Going to try Sam's express or just wash it myself from now on. Won't be returning to this location.
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July 2023 by Brandon F
Not good. Wash kept cutting off while going through the machine due to an “electrical issue”. Barely any water sprayed on my truck and caused it to fill like the brushes were throwing my whole suv around in wash. Pretty sure I have a new scratches since I mostly went through the systems dry. Staff does not seem to care. $40 to corporate mediocrity
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July 2023 by James Goff
Will not be going back after spending $35 on car wash I had to go back and vacuum myself what they should have done.
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June 2023 by Savanah Parker
I do not recommend Auto bell if you are going for a thorough clean..the inside of my car was just as dirty after as it was before the services they provided. Definitely a fast service but not a thorough service. Rear view mirror was so dirty, nothing was wiped down on the inside, they don’t do any rubber floor mat cleaning the vacuuming was bad as well. The only way I’d use them again would be for outside cleaning only the rest is just a set up for disappointment :(Services: Auto detailing
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June 2023 by Debby Hipps
I went in yesterday afternoon to have my car done the inside was just half done, the door jams not done at all and if you want link all over windshield. I have to say the best part was my car smells good.
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May 2023 by Stacy U.
I have the unlimited plan and I go to the Autobell on Hudson Blvd in Gastonia. They are very friendly and courteous and do a great job. No complaints here.
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April 2023 by Mark Carswell
For several years I've used this location of Autobell and been competely satisfied. However, for the past 3 times I've been there the drive up & pay attendant has been very rude. Last week, I drove up and the attendant held up a sign saying to "pull forward." I stopped a little short to get my wallet from my rear pants pocket and was yelled at to "GET BACK IN YOUR CAR!" I tried to explain what was doing, but only got yelled at a second time. Will be my last visit there. Rainbow in Dallas just got a new customer.
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April 2023 by Rick Law
I agree with most reviews if the kids do not want to work there they can go somewhere else and work. Because they don't vacuum it right do not wipe it down they don't do nothing right and then you get them to do it over and it still the same they need to hire dedicated people.Services: Polishing
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April 2023 by James Young
Ok sometimes. They can get in a rush and not turn on the extras in the washing process. They will also miss spots when hand drying. This not all the time though. Some of the folks spend more time and care than others.