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February 2024 by Dylan Williamson
Not sure if the employee was just mis informed or what I brought a battery to get charged he tested said it wouldn’t charge if we tried said it would be waste of time I kinda got the impression he just didn’t feel like dealing with it luckily I had a buddy with a charger and the battery charged fine haven't had an issue since. But auto zone gotta do better literally just needed it charge but thanks for nothing I guess lol
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November 2023 by Sandra Waldrop
Very pleasant young man, Jason, checked my battery and it was dead. I bought a new one and he promptly installed it. He was very courteous
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November 2023 by emma j
Justin was very informative and went above and beyond to help us he was also very friendly!
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October 2023 by Jimmy Hart (Jay Jai)
The customer service associates were on point and provided me with the best service I’ve ever had at a parts store! They had a part in stock that every other store would have to order. When life happens and the only car you have is down having a dependable parts store means everything! Thanks guys!
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September 2023 by Leah Generelly
The manager is a pompous jackass. Refused to put my windshield wiper on my car because it was a courtesy. as he put it. I had to wait 25 minutes before he's deemed it fit to perform search courtesy. I would not send my ex-husband there for auto parts
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September 2023 by Julie Martin
Mark was awesome, everyone else not so much..... will go back when Mark is there.
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September 2023 by garfield mcnair
Little white boy working there was disrespectful/rude win response when I try to ask more questions about the parts I went to buy.
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August 2023 by Margaret Harrison
This was unfortunately the only AutoZone in my surrounding area that had the parts I needed for my car. So I entered this shop and was greeted by a Hispanic Humpty Dumpty who asked me if I needed help finding anything. Upon giving me an answer to my question he taunted me loudly after I walked away just because I was a female. Maybe if he stops letting his mom cut his hair and changes that attitude he'll find a girlfriend. Until then, don't let his crusty attitude stop you from getting the parts you need ladies.
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August 2023 by david zhang
Went to the store to get a new battery, it was going well until they had to install the battery into my car, took 40 min to put a car battery, I end up being late to my destination.
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July 2023 by Bubbowski #7
Went to the store 0499 E Franklin Blvd, Gastonia NC at approximately 5pm. Only 1 customer in the store being helped by a sales associate and the manager on duty was assisting a customer on the phone. After the phone call, the parts sales manager (couldn't make out his name, faded) asked what I need. Iasked him to put my newly purchased lawnmower battery on a fast charge. He told me there was no such thing as a fast charge. I explained to him that having previously worked for Autozone that there was a fast charge and that if the battery wasn't fully discharged it would only take about 15 minutes. He shrugged his shoulders as if he didn't care. While I was waiting for my battery to charge, I also purchased a DL-800 jump starter, and all the sales associate could do was tell me how bad the product was. Not the typically good service that I usually receive from Autozone. I guess I'll just visit the other locations.
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May 2023 by Karen Ross
The manager was very helpful.
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April 2023 by Amirah Hassan
Stopped in today to pick up some oil for my truck, friendly environment must I say… walked up to the register and spoke with an employee. We started out laughing and joking about the prices. I then asked how much were the funnels, he walked over and got one for me. We then proceeded to the register to check out. He then said Here you go this is on the house.. I was very gratefulThis doesn’t happen often but I will pay it forward
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April 2023 by Robert Pogorzelski
Had to go cross town to this store to get to get the part I needed as soon as I walked in they had plenty of help to get me out of there quick, I had to make a return trip to return unneeded excess parts. Between my two visits I did not spend more than five minutes in that store which I thought was pretty darn good!!!!?
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March 2023 by Emeralds Beauty Supply
No assistance at all! I asked 2 people for help I was told to ask the people in the front. No one was in the front. Then a guy appears and tells me he told me where to go. Well clearly I had more questions!
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January 2023 by Reynaldo Lazaro
I came in because i had a cucumber stuck on my exhaust and the guy not only took it out but also made me a salad
