Truist
ATMs,
BanksHours:
120 S New Hope Rd, Gastonia NC 28054 Hours
About Truist
Truist, formerly known as BB&T, is one of the largest financial services holding companies in the U.S. The company operates 1,879 financial centers across 15 states and Washington, D.C., offering a wide range of consumer and commercial banking, securities brokerage, asset management, mortgage, and insurance products and services. Truist is consistently recognized for outstanding client satisfaction and has been named one of the World's Strongest Banks. However, some customers have experienced issues with the company's technology and services since the merger of SunTrust and BB&T, leading to trust issues and consideration of switching banks. While the staff is generally friendly, the company is often understaffed, resulting in long wait times for customers.
Most Recent Reviews
October 2024
The wait times are ridiculous. It always looks like half the staff isn't doing anything. The tellers are nice.
July 2023
Open new account. Walk in with noappointment or contact. Was seen after short wait, and she had a new checking and saving account set up within 20 minutes and answer all my question. Other staff members help me with regular retirement deposits, ordering checks and on line banking.
July 2023
Since the merger of SunTrust and BB&T, I have had more problems with their technology and some serious errors on their behalf concerning my finances. They have a long way to go to earn my trust back. We are considering changing banks.
More Comments(24)
Other Information
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
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