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March 2024 by Gary T.
We needed a tuxedo and complete formal wear for our grandson's prom. My friends had recommended Bedazzled, and the choice was a winner. Raj understood our needs and treated us as if we were their only customers. Lisa worked with our grandson to understand his preferences, and he was happy with the resulting set of formal wear. He looks great in his selections. We highly recommend Bedazzled and will spread the word about their outstanding customer service. They work with the customer to find the best products within their budget. For the next prom or special occasion, we will be back.
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February 2024 by Gloria T.
Not sure what happened but our experience was not great. {On the day my daughter selected the dress or the day we picked it up.} Their website states walk ins are welcome. We arrived well before closing on a week day and were the only ones there. At first everything seemed great but then I felt like we were wearing out our welcome (even though a preferred time limit was never told to us - we would have very much respected it). I picked up on it when the lady helping us made a comment to another employee that she would just add another X amount of minutes (they have timers on the wall outside the dressing rooms) in an exasperated tone and then seemed to rush the rest of our time there. We weren't the ones pulling or asking for more dresses, the lady assisting us was. Finally after my daughter selected her wedding dress the "Is this THE dress?" special moment in the larger room felt like "it's about time they got done" and a rush out the door like it was closing time and they had been waiting on us to leave feeling. (They were still open for at least 2 1/2 more hours.) The day of pick-up was very busy with prom season and we didn't expect much but the whole experience again felt like we were being a bother. I wish I would have encouraged my daughter to try the shop in our hometown and not have allowed myself to be caught up in the moment and at least thought about it a day or two before actually purchasing from here.
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October 2023 by Sheldon Alexander
Awesome customer service , I would recommend Bedazzled Bridal. Have the best wedding dresses and tuxedo. Lisa was very helpful and took care of me as well as had the perfect shoes to go with my tuxedo
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October 2023 by Connor White
0/5 finally getting around to leaving this review after talking to a friend about their same experience but don’t make the same mistake I did. I had a terrible time with them. If you’re smart you will take your business elsewhere. It started off fine but ended in disaster. Now they are refusing to take accountability for their actions, deflecting and saying “they went above and beyond” yet the issue was never fixed. Above and beyond is my outfit being done the day before the event, and if it’s not done a refund should be issued! I called up there to talk with them they conveniently didn’t see my name in the system as a customer.
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October 2023 by Jamilinn Rauch
Lovely visit! .. on a whim, 2 days before our 10th anniversary photo shoot, I decided we should go all out with formal attire. I had the dress I wanted in mind and it all hinged on whether or not I could buy off the rack. I was met by the lovely Lisa who was very knowledgeable and pulled four beautiful dresses for me. The last one was perfect! Within 30 minutes, I was in and out and was even offered a glass of champagne. It was a beautiful experience. Everyone was exceptionally bright and cheerful. Definitely worth 5 stars. Thank you Bedazzled! ✨️?
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August 2023 by Tetie Sessoms (iwilllive4jc)
They were very courteous. I felt like they listen to the bride as far as what she wanted. They took their time, and they took her vision and found her the perfect dress. She said Yes to the Dress On the first fitting. I had a wonderful experience.
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August 2023 by Alex Torres
I had such a wonderful experience at this bridal shop yesterday. Vicky was a great help in finding my perfect dress. I never felt rushed or pressured to make a purchase. The experience felt personalized and the entire staff was welcoming and professional. Truly an amazing experience. They are transparent with their pricing and have options for every budget.
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August 2023 by Tracy Martin
Had such a wonderful experience from the moment I walked through the door. The staff as so warm and inviting!! Penny was my consultant and she did not stop looking until she found the right dress for me and my special day. Something that I thought would take hours to do only took not even an hour!! Thanks so much Ladies for your kindness.❤
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August 2023 by Kinsey Damas
Vicki was an amazing bridal consultant. She was very sweet, professional, and knowledgeable. She made the whole experience effortlessly and easy! She helped me find my dream dress! The rest of the staff was sweet as well. I recommended them for all your bridal needs!
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August 2023 by Leslie Humphries
So I went dress shopping today for an adult prom. I went to another dress shop down the road from bedazzled and let’s just say they aren’t nice they aren’t friendly and I left with my money. I went into bedazzled and didn’t feel out of place someone helped me try my dresses on and everything. The dress I found fit my shape because let’s be honest a year after having 6 lbs twins I’m definitely not small as I once was. This dress made me feel sexy and comfortable! I didn’t feel rushed and everyone was so friendly. If you’re a plus size lady this is ur dress shop. Their size 16 is really a 16 not a 10 lol!!
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June 2023 by Jennifer Ferreira
I walked in without an appointment just looking to see what kinds of bridal dresses they had. Penny made time for me, got to know me and what I liked, and I found my dream dress that same day! This was the first time I ever tried on wedding dresses, so I was extremely pleased. They're very professional and helpful and I would recommend them for anyone! Also they have a great selection of plus size dresses available :)
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June 2023 by Jennifer Cruise
I had a terrific experience with Bedazzled in Gastonia. When I arrived for my appointment with my friends, the manager was very welcoming and ensured I had everything I needed. Liz worked with me during my consultation, and brought me about 6 dresses to try on with the descriptions I offered. She was very encouraging and patient, and was a huge help with assisting with buttons, ties, etc. At the end I found a dress that I absolutely loved. Liz took pictures of my friends and I, and the manager checked back in. I made an appointment with Liz when I picked up the dress and she was great as before. Vicki was very encouraging as well, and I had an overall fun and positive experience! I would definitely recommend Bedazzled Bridal & Formal to anyone looking for their wedding dress! Very nice, clean, and professional.
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June 2023 by Cat Wallace
Went to the store to purchase a prom dress. Our visit was a good experience for my granddaughter and we were pleased. We were given a discount for her prom date to come and rent his tuxedo. I wanted them to have the same experience we had however, when they arrived the experience with the staff turned out to be an uncomfortable experience. My granddaughter was embarrassed to say the least because that was not her experience with the shop. I spoke with the parent of her date and she stated she felt that the staff did not want to assist them in a professional manner and they felt rushed to make a decision. I asked her to make sure that she speaks with the manager because surely this experience should not be any different from what my granddaughter experienced and they should know to be consistent and courteous to ALL their customers. When they returned the next day to finalize their purchase they were treated the exact same way as the day before. I did have other person ask where I went and had told them. I am very hesitant to recommend this shop in the future if staff appears unfriendly and disinterested in their customers in the future.
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May 2023 by Avery Elmore
I absolutely loved this place! Everyone was so nice and helpful! We are from Burlington and we’ve gone everywhere from Raleigh to Winston Salem looking for a dress. I am about 6’1 so trying to find dresses that are long enough is very tough, but they had plenty of long dresses to choose from!! Much different selection from the places that I’ve been to!! There was a very wide variety of designer dresses that I haven’t seen before which was very nice! They also keep their dresses in excellent condition as well! Only downside is you aren’t allowed to take pictures of the dresses while you’re trying them on, but once you decide which one you want to buy, you can take pictures of it. All in all it was an exceptional experience! I wish we would have found this place sooner!
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April 2023 by Lynn Sullivan
My daughter was shopping for a Prom dress and wanted to check out Bedazzled. We went in and right from our entrance the service was outstanding. They all made my daughter feel extra special. We found too many dresses that looked amazing on her but in the end she chose her 10 out of 10. Lena was such a great help! Thank you, Bedazzled, we will see you next year for Senior Prom!