-
December 2023 by John Christopherson
I was happy with the Best Western. The room was clean and looked nice. The customer service was amazing. The evening front desk guy even got some plastic utensils and napkins for me because Cracker Barrel didn't include any. My only complaint is that the breakfast was adequate, but the pancake machine didn't work correctly even though the employee reset the machine twice.
-
December 2023 by John Barber
A great value. This is a budget hotel, somewhat dated, but clean, quiet, convenient and, most of all, serviced by a great staff. The bed was comfortable and climate control worked perfectly. It is next door to a Cracker Barrel, but the breakfast provided by the hotel was entirely sufficient for us.
-
November 2023 by Richard Corbett
Staff were friendly and helpful. The rooms were clean and comfortable but a little dated. The breakfast was good and the hotel close to the highway.We had a bit of a scary check in as there was a shirtless and what looked to be a drug affected man shouting and running around in the car park.
-
September 2023 by rebekka h
Loved the vinyl flooring in our king room. Bathroom is small and needs updating but the water pressure in the shower.....AMAZING!!! Almost to much...if that's a thing.
-
August 2023 by OdysseyFan Dan
Enjoyed the location right by cracker barrel and Texas roadhouse. Rooms could be cleaner breakfast could be better. Room felt overused certainly not new, fridge had defrosted and leaked on the floor not for the first time it appears by the warped cabinet wood. Door frame by the shower rusted away. Patched up outlets not even painted to match other spots painted over so much the paint was cracking away. Smoke alarms look 20 years old yellowed plastic. Water pressure was like 20 PSI shower was more of a dribble. TV was some really slow response rate streaming service that took forever to change channels and was permanently zoomed in cutting off the outside 20% of the image. Food was the most disappointing thing, dried out biscuits, tough dry sausage links, powdered eggs. Pancake machine was cool engineering but bad pancakes like a rubber potholder. Will not stay again. Breakfast improved slightly day by day sausage was fresher hotter and eggs were barely larger than a snowflake size. Biscuits always dried out. People blasting TV too early or music too late. Staff seemed jumpy and I still don't understand why they told me to use the back entrance to come in.
-
August 2023 by Sweet Magnolia
Room looked clean, like the room had been cleaned, but obviously it hadn’t had the sheets changed as they had crumbs and hair between the sheets. Gross. Informed them and the cleaning crew did not come change the sheets, I had to do it myself. They gave me 50% off but then charged me extra for my dog. Nasty but I really only needed the room for my stuff to not have it in my car while I was out and about. Door also didn’t lock properly, seemed not secure other than the key card. USB broken on the lamp. Toilet didn’t flush the first night, we had to flush it ourselves by removing the lid to the tank in the back. Won’t stay there again.Rooms: Wouldn’t be bad, if the rooms were cleaned properly. Pretty gross to think who or what was between the sheets before it was made back up to look clean.Nearby activities: Anything you want or need is code by,Safety: Kinda sketchy at nightNoteworthy details: Old dingy carpets in hallways.
-
August 2023 by William Jackson
To start off I want to be clear this is not an exagerration of my stay at this hotel.I recently completed my stay at this hotel after a business trip. Front desk staff were nice but seemed uninterested to be there. Lobby area gives the impression that this is will be a decent hotel. I stayed on the 2nd floor, There is no elevator. When I walked up the stairs the carpet on the stairs is so stained and filthy...I mean black it's so dirty you can't even make out what the original carpet use to look like...it was absolutely disgusting to walk on. I couldn't even begin to guess when the last time anyone had ever taken a vaccum to it. The smell of hot must and cigarette smoke hit you immediately. Walking into my room opening my door same nasty must smell. Every area of my room was dirty. Walls cracking falling apart, chipped paint, shotty patch repair, water stains on the ceiling, wall by my headboard had some sort of food spill that hadn't been cleaned up by housekeeping...if there is a housekeeping.... I never once seen any maid, Linen smelled like it was just slept in before I checked in just remade to make it look like the sheets were clean with stains all over the comforter and sheets, toilet paper holerder broken hanging on by a thread, tub dirty, A/C wasn't any good...slept hot all night...and WIFI signal strength was so weak you were better off just using your data. No guest laundry facility. I have stayed in my fair share of dives but this hotel was the absolute worst I have ever been in. Just by staying here for the short time I did this seems to be the normal for this place. I would never ever recommend anyone stay here for any amount of time. If you are passing through in a pinch for somewhere to stay, and there is a room available, you would be better off sleeping in your car. A state health inspection might do this place some good. Discusted and pissed with my stay here. Absolutely terrible!!!
-
August 2023 by John Helms
The location was great-- just off I85, check- in clerk and breakfast helper were courteous and helpful. Room clean and comfortable.Wayne Helms8-12-23
-
August 2023 by Shemeka Upshaw
Room was nice and clean and staff is friendly. Pool area is a mosquito bar, they were everywhere. Outside of the pool area needing to be sprayed for the mosquitoes it's a good area and close to everything.Nearby activities: Mall, restaurant, hospital and interstate
-
July 2023 by Rev. Dr. Brian S.
Out of town trip . I won't pay 109 plus tax and 100deposit for another room like this
-
June 2023 by Tom Stoner
Staff is very courteous and helpful. Room is updated and very clean. Good breakfast every morning. We enjoyed our four day stay. When in the area we will stay again.
-
June 2023 by Pablo A Lopez
Great location. Nice rooms that they can improve. And, definitely, a lot of work to do in ambiance and customer service.
-
May 2023 by Candace Jenkins
Most of my experience staying at motels, more so now than in the past, you pull in an there's people lurking everywhere an u just feel that omg where have I landed. When i pulled in total comfort, I was totally not afraid to step out late at night to smoke alone. I had no fear totally comfort an at peace thank you!!!
-
April 2023 by Vivian Yedynak
We had a wonderful experience, staying at best Western in Gastonia. The people were very kind and considerate. If we needed anything it was taken care of promptly. The service we received was wonderful. I would recommend best Western in Gastonia great location, great restaurants located right nearby and the staff is fabulous.
-
March 2023 by Henry Kim
You get what you pay for. The room was clean, friendly staff, trivial breakfast, but enough with waffle. I didn't notice the cracks in my room until I left the place. But bed was comfy enough for me the sleep through. Though you need to watch out for some shady ppl late night who lingers around property lot.
