-
January 2024 by Remanda Taylor
I could not believe how I was treated yesterday when I went in to get my nails done.I had to wait a couple of hours while my car was being worked on in the same shopping center. I figured I'd walk over and kill time because I needed a fill in. I arrived around 9:35am. There were only 2 other customers and employees on their phone so it was not busy at all.Let me clarify I am new at getting regular fill ins and I let them know this. I stated I didn't know if I needed a fill in or a new set but for them to go with what they felt I needed.The woman who did my nails told me to pick a color.right off there was not a lot to pick from and the lady seemed annoyed at the fact I was looking.So eventually we get started & she takes this tool and immediately starts ripping my acrylics off! Didn't soak or even suggest letting them soak and coming back or anything!I have a high pain tolerance but this was super painful! I was almost in tears. I let her know this too. During, she kept telling me to relax my hand but I told her "I'm trying but this hurts!"My teenage son was with me and we were both looking at each other like wth.Finally when she was done ripping them off, she immediately starts to do my nails and was obviously rushing and treated me as if I was such an inconvenience.IF they would have been busy I wouldn't have minded waiting. I was in no hurry!In the middle of her filing my nails she stops and asks me to pay before she continues! I was confused because the other customer paid at the very end. But since I'm still new to.getting my nails done and never been to this location I figured it just might be a policy for new customers..no idea.Once she was done is when I realized how horrible of a job she did. I should've spoke up more BUT the last was just so rude and my son was with me, I honestly just wanted it to be over so we could leave. In my pictures of my nails you can see where the paint job is horrible at the bottoms of my nails, she also didn't push my cuticles down (last place I went they did so I thought it was apart of getting nails done) You can see where she did not clean up the filing stuff off my nails and worse, where my fingernail was bleeding!I should've read the reviews first.Please don't make the same mistake I did!
-
August 2023 by Destiny Gonzalez
i didnt like them at all.some nails were shorter than others,they were thick,the french tip look terrible.Service: Acrylic nails
-
July 2023 by Lasherise Simpson
They are rude. I was excited to find a salon that had matching dip and polish, however, i will never go back. The customer service was lacking to say the least. Will spend my money elsewhere, can see now why there were very few customers. Never again
-
May 2023 by Jaquana Adams
My nails are fine… it’s the pricing for me. Then I realize there are no prices listed in the shop nor do they give receipts .. because they change their prices everyday. My fill in was more than my full set. Totally confused. Probably won’t be back.
-
December 2022 by Sarah Lynch
First visit and last visit all in one trip. Where do I even begin? Arrived at 9:30 when they opened, was the 4th person in line. Picked my SNS color, and was told to sit down and wait. While sitting and waiting, 2 additional people came in and were immediately brought to a chair for service. I finally get seated, and was then told my nails were too short for SNS (never have ever been told this before at any salon) and that I would need to have tips added. I said fine as long as they can be short as I didn’t want to go elsewhere and wait again. My nails are not only the thickest SNS I’ve ever seen, the tips are not short after I asked numerous times for them to be shorter, and a gel top coat was used. Less than 24 hours later the top coat is peeling. $55 plus tip out the window. Save your time and money and go elsewhere.
-
October 2022 by Kathy Bradley
Did a great job on my nails and feet was very pleased and the cost was reasonable
-
September 2022 by Bridget E.
I got a nail infection, most likely from the salon. I will never return. I got these done a week ago, there was no noticeable cuts. I got dip done, and ended up with one nail infected and needing antibiotics...doctor said nail salons can transfer germs. Don't go here.
-
June 2022 by Courtney Snell
I got a gift certificate for mothers day and decided to use it today , I got a full set with gel polish for 73 dollars!!!!!!!!! First of all I never complain about price but I asked for square but narrow and not wide shape. She gave me coffin and I told her no that's not what I asked for. So she would have had to take them off and redo them I told her no it will just do. When I got done she told me the price was 73 dollars. She charged me for this coffin shape then 25 for gel then for length and they are short not to mention my "coffin" shaped nails that she decided to give me are ROUNDED off. These are not 73 dollars and if I could get my money back I sure would.Service: Acrylic nails
-
June 2022 by Lauren Macon
I have been going to Beverly Nails for 10+ years and I have always had a great experience! They always do a fantastic job, are efficient, and friendly. Highly recommend!Services: Acrylic nails
-
May 2022 by Tanya Butler
Do not, I repeat do not go to BEVERLY NAILS!! Anyone who gets their nails done knows if you need to have a overlay taken off they soak them or us the drill! Mind you these are my nails a were very long. I asked for a soak off and fresh overlay. She immediately starts taking the clippers to my nails and starts breaking them all the way down to where I would now need tips!! She knew what she was doing to make my money and I don’t like tips I don’t like the way the feel that’s why I let mine grow and do overlay! Well if my super long nails now look insane! I told her to stop because if she had done that in the first 2 mins I was afraid of the outcome! She started saying oh it’s not me your nails thin! Good try! Everyone’s nails are thin that does this!! I had to asked her to soak them off and while one hand was soaking she started chopping on the next hand! I know it’s “just nails” but I was so mad I was crying I had to walk out or I was going to be in trouble!!Services: Manicures
-
March 2022 by Mary Garland
I have been very disappointed in the nail salons in Gastonia. I decided to try this one, one more try. They wax d my face, eyebrows, and did an excellent job. Took her time. She applied lotion to remove residual wax. She then applied cooling ointment to my face. None of the salons have EVER done! I was so impressed.I got my pedi and mani. Both were amazing. She did not GRIND my old polish off of my nails. She applied the polish remover/foil wrap. Most was peeling off, she scraped the remainder. My nails are not peeping now. After a week, this usually begins….flaking, peeling, tearing of nail, because grinding was so abrasive! I have found my Nail Salon! They are gentle, and professional!!Services: Manicures
-
February 2022 by Gina Lockheart
I've been coming here for a while. I'm satisfied with the quality of the products, but unsatisfied with the customer service. I notice the owners are more "friendly" towards the caucasian more so than African Americans. I can spend anywhere from $50-$100 at any given time. It is what it is...
-
December 2021 by Andrea Chambers
So, I normally do not do this but this place is horrible. I get why they have 2 stars. They should have -1. Brow lady was same lady who did my nails. My name turned out fine but my brows. No way! I told her before she started what I wanted. She was working very fast to get me out the door. All was a rushed job but no customers. Ok! The wax was still hot when she used on my face. She did not arch or do anything to my brows. Then while I was getting a pedicure I cut on my translator and this lady is talking trash. I asked what did you say and she says ohhhhhhh nothing I do for you! Like I will never being going back. Thats why I drive an hr to Envy Nails in Monroe.Services: Waxing
-
November 2021 by Andrea Chambers
So, I normally do not do this but this place is horrible. I get why they have 2 stars. They should have -1. Brow lady was same lady who did my nails. My nails turned out fine but my brows. No way! I told her before she started what I wanted. She was working very fast to get me out the door. All was a rushed job but no customers. Ok! The wax was still hot when she used on my face. She did not arch or do anything to my brows. Then while I was getting a pedicure I cut on my translator and this lady is talking trash. I asked what did you say and she says ohhhhhhh nothing I do for you! Like I will never being going back. Thats why I drive an hr to Envy Nails in Monroe.
-
August 2021 by Kymber Jones
Sat for an hour and wasn't serviced as multiple Caucasian women were serviced after entering 30 minutes after me...I will NEVER go back!
