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February 2024 by Kyrstie Addison
I love this book store I have been in 2022 in October that was the last time I have visited their the workers are nice nd friendly I will go visit books a million this year
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December 2023 by Tony Withers
The only thing that was confusing to me. A lot of the toys and things didn't have prices on them.I had to ask one of the employees how much something was 4 different times. Besides the fact I kept having to chase her down each time.Other than that everything was good.
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November 2023 by Lightning Bloom
A lovely spot to shop for quality books, board and card games, and other trinkets. It's also a great hangout spot for D&D nerds, queer friends and I. To top it off, the area has everything else you might want, with good restaurants and good places to shop for other stuff or just meander around.
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November 2023 by Tammy Mosteller
Grabbed a salad while working on location in this little town. This was a very busy little place. I got a lot of salad for a very reasonable price. And it was really good!
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November 2023 by Iswarya Manchineni
Nice place but they didn't have much collection like other stores.
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September 2023 by Nicole W.
I have never had a problem with their customer service, in fact everyone there is very pleasant and helpful. There's even a little coffee shop that is great. You can sit and read your books. I will admit that I haven't been there during the weekend so it might be busy. I usually go there during the week. I recently moved from Florida where Barnes and Noble were everywhere and not having one in Gastonia was tough until I found this place. Love it!!
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August 2023 by Shu B.
I wanted to like this place, but honestly, this is just one of those get in and out kind of bookstores. It is impossible to even sit down and enjoy a good book or write a College Paper, without being encumbered by the suffocating energy of the local folk. The things they talk about are so damn mind numbing. I honestly wonder how most of this town survived infancy to be honest. Sitting inside the Franklin Square Books A Million feels like the equivalent of stuffing my brain into a Dyson vacuum cleaner. Literally.Just the other day I was in here picking up a copy of Don Quixote and the cashier is rambling for several minutes about Count Dooku from Star Wars, completely unprofessional and creepy as all hell to be honest. **Fun Fact** in Mexico Sancho is a rapist/philanderer but in the book he is a Squire. Ironic? Yeah. I think so too.The other staff are actually quite helpful. I like the old lady who works at the café, I think she runs a witches coven in her off time. She actually headed me my candy blasted frappé and told me that she could read minds. .bottom line this place is weird and enter at your own risk. Run for your lives folks. Or go to the Barnes and Noble at Carolina Place.Ask about the coffee for dead soldiers !!
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July 2023 by Gary Finney
Always has a wide variety of novels, comics, Manga, etc for pretty much everyone. If there is a specific book you're searching for, they can even order it to the store. Staff is friendly and store is kept very clean. Great place to go and unwind after work or if you're in the area and want to relax and grab a coffee.
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July 2023 by DJ Matthews
Consistently great service, selections, and pricing. Good ol' Books-a-million! Great atmosphere, plushies, and a good cup of Joe at Joe Mugs Cafe inside.
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July 2023 by Jash Sangani
Space here is always clean and staff is kind and knowledgeable!
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June 2023 by Anthony Conwell
Me and the wife come here once a month for her a new book she loves it
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May 2023 by Kimberly Evans (Kim)
The store is very well organized and as soon as I walked in the door, a young man came over to assist me in finding a book for a friend of mine. Honestly the only thing that I would say needed improvement is the prices. Wal mart has the same book for $9.50 that I paid $20.00 for.
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May 2023 by John Barber
Got mocha frappuccino. Browsed books. Read a couple of chapters. Used rest room. Read some more.
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March 2023 by Mary Price
Ordered books to complete my set. Set up my account and used my promotion code. Pleasantly surprised, in store you Can buy used ? at ( Gastonia ) location.
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March 2023 by Michele Cregger
Who would have thought a bookstore would have this adorable mushroom stool? I got it for my grandbaby but I have to say I might go back and buy myself one!!?