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December 2025 by Susie
Yall finally got someone good in store her name is diamond she is so respectful and she goes above and beyond great customer service told her I had a budget and she made sure I was able to leave with a working phone I will be back keep going diamond
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November 2025 by Amanda Brown
Best customer service!
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August 2025 by Crystal
Went to get a new phone and two guys were working, one was training the other....and he was not a good trainer, I kinda feel bad for the other guy the trainer was just sitting there on his phone picking his nose and telling him all the thing he was doing wrong...needless to say they couldn't do it, and i ended up having to do it online by myself...and the guys in the store did not give me the same options as the app did online, and it was gonna be more expensive in store then it was online....will not go back to that location
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April 2025 by Micheal Williams
She was nice and very Helpful through the whole process and really saw it out !!! Customer service is amazing
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March 2025 by Millette Mills
Christal is amazing, patient, great customer service to the 100th power she goes above and beyond the call of duty. She's definitely a keeper. I won't deal with anybody else but her, so if she's not working on any day at her location, then I won't be coming. She really helped me out before going out of town.
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March 2025 by Stephanie Nicolas
Great Ana was so helpful absolutely loved going in and being able to understand each other highly recommend you go pay Ana a visit
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January 2024 by Tracy Jenkins
Store manager was very knowledgeable and answered my questions
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November 2023 by Misty Leeson
The in store charge is so ridiculous. What’s the charge for anyway? So stupid. If there’s a way to take people’s hard earned money they would definitely find it.
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August 2023 by Betty Lowery
Can't beat it for a pay-as-you-go good reception good service ?
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January 2022 by riley long
This Boost Mobile location like most Boost Mobile locations are completely useless. They post their hours of operation and then totally ignore it. I live in Lake Wylie and I have to ride all the way to Gastonia to get to the Boost location on Franklin Blvd a couple of doors down from Franco paints. This is the ONE and ONLY Boost mobile location that I have EVER found that is 100% reliable to be open when they say they will be open within a 25 mile radius of me. I pay my bill using these Boost mobile locations and because they are not open when they are supposed to be It has caused me to be late on my payment several times which disqualifies me from certain rewards at Boost. This app should be redesigned so that a person could leave ZERO stars because Boost customer service is the worst.
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January 2022 by Matthew cole
Got a new phone and a great plan. Even helped them with an issue
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August 2021 by Jodie Hagan
The boy's who work there now are super sweet, young but sweet. Great improvement from the woman that was working there.Rude, lazy and not helpful at all.
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January 2021 by Brandon Johnson
Not to good, can’t even help you activate a new phone? What’s the purpose of having a phone store if you can’t help the customer activate their new phone?
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July 2020 by Shannon Griffin
I was billed twice..an can't get anything done over the phone I work alot so it's inconvenient for me to have to go to the boost location
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March 2020 by Lamont Shaver
Came in today early and 30 mins after the opening timeOf 10am on a Friday they still aren’t open. Not a good way to do business
