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December 2022 by tyler milstead
God forbid you actually work and can’t make it to the bank until you leave your job. 9 times out of 10 they will be closed.
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November 2022 by John Shidagis
A member less than 30 days.After receiving my new debit card.There was a charge on there for $365.35 that I did not charge. They returned it to me.The other day went to the Gastonia branch.I told her I need to make a$2000.00 deposit in my savings being someone at the bank was trying to steal my money out of my checking account.As I leave the bank.I see my receipt.The teller put the money in my checking account. Which I did not ask her to do!!!I ask her why she did not have pride in her work and why can't she do it right.Anyway the bank manager came our and said I had bewidled her for not doing her job right.My experience there is they will try to steal your money and not do as you ask.Worst bank in AMERICA!!!!!!!
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September 2022 by Kyle Carter
HaleyElizabethCrystalTirmayAwesome work and great customer service from each!!!!
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August 2022 by Ron Pressley
Haley, Tirmary and Elizabeth are always smiling and very pleasant to work with.
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July 2022 by Cynthia Ward
Extremely friendly staff at the Gastonia NC location. Very knowledgeable about their products and services and makes sure the members are in the most beneficial ones.
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July 2022 by Ashley Bostick
Great Interest rates! Friendly bank staff. Hailey always goes above and beyond for our banking needs.
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July 2022 by Benjamin Crawford
Everytime I come into the Gastonia branch they treat me with amazing respect. Every member is positive and helpful. This is my primary branch. Crystal, Haley, Elizabeth, Tirmary, and Justin are excellent.
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August 2021 by Maya Barbery
Every time I go to or call this branch the service is phenomenal
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July 2021 by BERRY Goode
I’ve always loved Carolina Telco. Been banking with them off and back on for almost 25 years when I worked with Bell South. I’m disturbed that they want to now start charging 2.00 for the paper statements.
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May 2021 by Andres Rodriguez
The Gastonia branch is the best!! Wonderful ladies working there and always are willing to help me. Best service inside the branch and thru the drive thru. I am so glad my family and I started banking here.
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April 2021 by Milton Segovia
(Translated by Google) Excellent service and the happy truth that there is someone who can speak and express everything to me in my first language which is Spanish.(Original)Excelente servicio y la verdad feliz de que hay alguien que puede hablar y expresarme todo en mi primer idioma que es español.
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April 2021 by GUANACO-BORICUA GB
(Translated by Google) EXCELLENT CUSTOMER SERVICE ...EXCELLENT AVAILABILITY TO HELP ...VERY EDUCATED AND RESPECTFUL PEOPLE WHO ARE WITH A SMILE AT ALL TIMES WILLING TO SOLVE ANY PROBLEM THAT I DO NOT UNDERSTAND WITH THE NEW SYSTEM ... I AM VERY HAPPY THAT THEY TREATED ME IN SPANISH IN GASTONIA.RECOMMENDED 100%(Original)EXCELENTE ATENCIÓN AL CLIENTE...EXCELENTE DISPONIBILIDAD DE AYUDAR...PERSONAS MUY EDUCADAS Y RESPETOUSAS QUE EN TODO MOMENTO ESTAN CON UNA SONRISA DISPUESTAS A RESOLVER CUALQUIER PROBLEMA QUE NO ENTIENDA CON EL NUEVO SISTEMA... ESTOY MUY FELIZ QUE ME ATENDIERON EN ESPANOL EN GASTONIA.RECOMENDABLE 100%
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April 2021 by Miriam Cortes
(Translated by Google) Excellent staff. I had a problem when I opened my account and Tirmary and Haley helped me quickly and I was already able to use my account. Thanks a lot! Excellent client service!(Original)Excelente personal. Yo tuve Un problema cuando abri mi cuenta y Tirmary y Haley me ayudaron rapidamente y ya outdo usar mi cuenta. Muchas Gracias! Excelente servicio al cliente!
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April 2021 by Diana Rodriguez
(Translated by Google) Very good service and friendliness of the staff(Original)Muy buen servicio y amabilidad del personal
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March 2021 by Sabrina Hughes
Incredible customer service!!! Love this branch
