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December 2023 by West Side
Christina is the hardest worker I've seen in the store . She is always working and quick on the register.
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May 2023 by Alex Gold
This Circle K is the absolute worst. Most of the staff are disrespectful, racist, have the worst customer service, and/or all the above. Their staff member, Laura, doesn't know how to talk to ALL customers. It's ridiculous to walk into a convenience store and get spoken to like you're nothing. And NO one has done ANYTHING about it! Super infuriated by how my friend was treated today. This is NOT the FIRST incident that I have witnessed concerning Miss Laura, either. So please if you want to go to a Circle K, go to any other Circle K BUT the Circle K right beside Ashbrook and Walmart.
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April 2023 by Ashley M
This place is horrible!!! Manager is rude! The older man on day shift is extremely rude! Young lady on evenings has a terrible attitude and rolls her eyes at every request it seems. I go out of my way to avoid this store.
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February 2023 by Peyton Ruff
Had the worse experience, my boyfriend and I went to this store and was followed in isle by an associate named Laura and after we purchased and sat in the car for 5-10 mins using the items purchased she began cursing at us and taking the tag numbers from the car saying she was going to call the police. SMH
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September 2022 by Ant Banks
The Manager (Rebecca) at the 2434 S. New Hope Rd., Gastonia, NC. has no business in the customer service industry. She is a very rude individual with a temper that doesn’t align with providing great customer service. I will no longer patronize this business as the store personnel lacks professionalism and customer service. I will advise any and all associates of the same...it starts here, but doesn’t end here as Yelp is next!UPDATE: Against my better judgement, I stopped at this same location today 08/13/2022 and received the same HORRIBLE customer service. Advised the cashier, Billy, the my items were scanning at the incorrect price. He tells me there’s nothing he can do about it and shrugs his shoulders. It took requesting a Manager in which he replied “You can go and get her”. I had to ask where and he replied “She’s in the cooler”. NEVER AGAIN!!! I guess the hourly wage doesn’t compensate for customer service!
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August 2022 by beth fortner
I pay a monthly fee to be a member of the sip and save program where I have unlimited drinks for the month. I stopped in to get a drink and when I got to the register the cashier told me that the computer wasn’t working for that and I would have to pay for the drink. I told her I had already paid for the drink when I became a member of the club and it was not my fault that the computer isn’t working. She made me leave the already poured drink unless I was willing to pay for it, which I was not. Very poor service. Would not recommend this Circle K or that program to anyone
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August 2021 by Amanda Ballew
95 cents for a cup of ice. Never paid that much for a cup of ice at any Circle K or anywhere. Paying for the cup? Nope ??♀️
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July 2021 by Ashley Wall
They just randomly close up in the evenings during posted operating hours. No bathroom note or any other explanation, just locked doors. This has happened more than three times in a few weeks.
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June 2021 by Crystal Morgan
Today I went into the storeAnd was discriminated againstAll because I have a foot brace on my foot.I use the EBT card.The clerk in the store was Laura.She acted like I was going to steal something in the storeI feel like itAll because I have a foot brace on my foot.The in the store Laura cleck. Needs to be fired. She treated me like dirt.
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November 2020 by Sasha Milan
Not a good job to work at. Management plays favorites and within the management playing favorites she gossip about fellow employees to her favorite employees. My cousin has had this problem working here. Not professional speaking when you’re a grown woman and you’re a manager. You don’t gossip with someone who is just an associate. You’re the manager and you’re suppose to treat your fellow associate just as that.. associates.... espeically on the clock.
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October 2020 by Corey
Closed at 1:40 when it says 24 hours
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June 2020 by Amanda Smith
The woman with the light brown long hair that slicks it back in the front (sorry didn’t catch her lovely name) needs to be trained thoroughly on customer service. She bluntly talked about me to another associate in front of me, then proceeded to lie and respond rudely when I called her out. This isn’t my first encounter with this rude woman. This kind of service is uncalled for and definitely not OK. I will no longer support this store who continuously treats their customers with no respect.
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November 2019 by kwame watson
Rebecca have the worst customer services ever she need to be fire ASAP! I don't know how she is still there Definitely won't spend no more money with them I come every morning
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October 2019 by John Orlando
My experience at this location was better than others. The lady behind the counter was really nice! The bathrooms definitely need a better cleaning than what I saw, but still one of the cleaner circle k bathrooms I have been in. This location was clean inside and out. The hot dogs on the rollers were definitely old. The fountain soda was awesome, Coke Zero mixture was great and it came out cold! The coffee machine!!!! It grinds the coffee been before it brews your cup! It was good! Awesome coffee!!!
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October 2019 by Shannon
3rd Shift clerk here is very racist! I observed how he greets (if he does) one set of customers from another,...he also avoided giving me a receipt as well to probably avoid touching my hand....I seriously don't want contact with anyone anyway as I am a germaphobe!!! People of color live in this area, get use to it or just leave nobody wants that experience when they go into an establishment to spend their hard earned money!!!