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February 2024 by Macey L.
I have been paying on a couch for an entire year, upon making my final payment, Conns decided to tack on an addition $345. It's no wonder their name is CONNS. The couch is not even worth what I've paid on it. I will NEVER purchase from this store again! I suggest anyone who reads this finds a better alternative to home goods. The ONLY reason it's going to get one star is so I can submit this review! It deserves ZERO stars.
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February 2024 by Yolanda Cruz
It is the worst furniture store, I took out my appliances and I personally was going to make my payments to the store, they received the payments everything was fine and I told them what the total of my bills was and they already gave it to me and I decided to pay the total of my bills and now it turns out What I owe you is the worst furniture store, I honestly don't recommend it at all.
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February 2024 by Diana Moore
Went in to purchase a new recliner. After 45mins of no one paying any attention to us what so ever we left with no purchase. Very disappointing!!!
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January 2024 by stephen jordan
Good Experience and nice people But having to Buy a cord for the appliance that should come with .Example: oh by the way its going to beExtra $$ for the cord in order to use the appliance .
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January 2024 by Danny Cordell
Shelton Fisher was awesome! Didn't try to push anything on me and worked to get me the best deal possible! Would not hesitate to refer friends and family to shop there and would recommend them to ask for Shelton!
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January 2024 by Michael Williams
My wife and I had an awesome experience coming into your Gastonia store. Saira was very friendly, proficient, and professional. She gave us great customer service, she truly was an all-star that gave us VIP service from the start of the transaction to the end. Just want to say that Larry as the General Manager was very pleasant as well. The staff at that store were nothing but professional they are truly representing your company and brand in the most positive way. It starts from the top. I think Larry's personality rubs off on his managers and staff in such a way that they give their best to each and everyone who walks through the doors and customers like myself and my wife knew that we could rest assured that we were in good hands with the most friendly, and professional staff. It was a pleasure in writing this survey because too often you hear about people complaining about what didn't go right when dealing with a store and their staff we need to be just as efficient to write a good review when your whole experience was nothing less than A1.
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January 2024 by Kesha Reed
Sarah was very helpful. Wonderful experience.
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January 2024 by MARY ANN DILLOW
Customer service was excellent, store very clean
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January 2024 by Charity Daar
Joann was so very helpful and she was very pleasant
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January 2024 by K. Patrice Hefner
Got a fantastic deal on a floor model 65" LG...VERY HAPPY!
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January 2024 by angie hallman
The show room personal are very good and easy to work with. Great selection,
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January 2024 by Mo Hopper
Shaun was amazing great help and showed me different options and made sure I got what I needed and wanted, his customer service is outstanding I would refer anyone to Shaun because he gets the job done!
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January 2024 by James Taylor
This was the easiest store to deal with everything was streamlined and it only to a few minutes to complete the transaction and the sales people where very knowledgeable and pleasant to deal with ... Highly recommend you try Conns first for you home needs
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January 2024 by Adalberto De Jesus
Wonderful just like the past two times. Love Conns. Wanted to add to this, I love this store. Again, wonderful, wonderful, wonderful, and hassle free.
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January 2024 by Jack Bentley
Conns is a great place to shop for furniture. They have a friendly staff, a large inventory of which to choose from and if anything breaks within 3 yrs they will replace it. I was happy with conns and I think you will be as well.
