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January 2024 by Roger C
They were kind and helpful.
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September 2023 by MusicalGhoul
They refuse to transfer a phone just because you won't buy a phone from them. They'll tell you your phone is reported lost/stolen, yet my current phone plan provider says it's all good. How would I be able to use my phone if it was reported hahah
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May 2023 by Arielle Napier (Turkey Lurkey)
The people here are always nice
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April 2023 by Arielle Napier
The people here are always nice
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November 2022 by Angela “Ms. Taz” Delph
Not sure why I went in the store to pay my bill, I usually just pay in app. I was on that side of town and guess it just clicked, anyway..what was weird is that I ended up paying a $4 fee for in-person payment. Crazy that I pay extra to bring my own money in to pay my bill. Idk, maybe it's just me didn't know that, first time...
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February 2022 by Antonio Sharpe
Great customer service
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October 2021 by Kristal Elliott-Powell
I took a trip there to add my daughter phone to my phone line the service was quick it wasnt busy at all got in and out.
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September 2021 by Kristal Elliott
I took a trip there to add my daughter phone to my phone line the service was quick it wasnt busy at all got in and out.
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June 2021 by Debbie Thompson
The sales person there was very friendly and helpful. I got my problem solved.
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June 2021 by Jose Blanco
I bought a cell phone with a price of 700 dollars, I returned it after 3 days, they told me it had a 7-day money-back guarantee They did not want to accept it, they accepted that the phone is in excellent condition, they said that they did not see the problem .. yes Do you plan to buy a cell phone do not go to that store .. they are rude and bad people. the phone doesn't work and I lost my money ..
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June 2021 by Dominic Reed
Amazing customer service and always answer my questions.?
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June 2021 by Brenda Flores
I bought a iphone 11 .. the people who gave me said that I had 7 days of guarantee to return it if the phone did not work correctly .. I returned two days later the phone had problems with calls, the girl at the counter was rude and I She said that she would not give me a new phone, she said that my phone was working correctly, I asked her to speak to her supervisor and she said the same thing in a call that she would not receive it .. I wanted to leave and I felt cheated .. I decided to call store that is in union rd, I told them what was happening and they told me that they had to accept my phone, he spoke with a supervisor and they helped me so that this franklin store accepted my phone .. thanks for your help and yes you want to buy a phone, don't come to this store with rude people who don't care about customers.
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June 2021 by OscarNBros Painting
Excellent service!!
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September 2020 by Wendy Mcdonald
I love this store. The girl who has been there a while is the nicest ever. She usually remembers me from where a yr ago my husband was bad off in the hospital and she always asked how he is doing which touches my heart that she remembers that! Where can you get service like that? Not many places these days. So sorry I dont know your name but if you see this you are awesome!!
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June 2020 by Jacqueline Alas
Amazing customer service ?
